Randa Firlit
Mokena
Summary
Results-driven Human Resources professional with over 20 years of progressive experience in talent acquisition, employee relations, performance management, and organizational development. Expertise in crafting and executing HR strategies that align with business objectives, cultivate a positive workplace culture, and ensure compliance with labor laws and company policies. Proven track record of leading HR teams, streamlining processes, and implementing initiatives that significantly enhance employee engagement and retention. Strong interpersonal and communication skills foster collaboration in leadership and problem-solving to support organizational growth and strategic HR goals.
Overview
13
13
years of professional experience
Work History
Human Resources Generalist
Provisur Technologies, Inc
01.2024 - Current
- Align HR strategies with organizational objectives to support business growth and operational excellence.
- Oversee daily HR operations by developing, implementing, and evaluating processes that enhance service delivery and operational efficiency across key HR functions, including labor relations, benefits administration, recruitment and selection, HR administration, leave management, and risk management.
- Lead the implementation and ongoing administration of HR programs such as compensation, benefits, performance management, employee engagement, and global mobility, ensuring confidentiality and discretion in all matters.
- Serve as the primary point of contact for employees, offering guidance on company policies, procedures, and HR programs, including health, dental, and life insurance, vacation, leave of absence, and employee assistance programs.
- Support the full employee life cycle at designated location(s), from onboarding through offboarding, promoting a consistent and positive employee experience.
- Partner with hiring managers to coordinate recruitment efforts, including screening candidates, conducting interviews and reference checks, extending offers, and facilitating onboarding and orientation.
- Provide ongoing support to managers and employees regarding payroll, benefits, and timekeeping systems, resolving issues in a timely and professional manner.
- Conduct routine audits of HR files and processes to ensure accuracy, compliance, and alignment with internal standards and external legal requirements.
- Stay current with employment laws and government reporting regulations to ensure HR practices remain compliant and legally sound.
Human Resources Generalist
Village of Tinley Park
09.2022 - 01.2024
- Reviewed, tracked, and documented compliance with mandatory and non-mandatory training, continuing education, and work assessments, including safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
- Recruited, interviewed, and facilitated the hiring of qualified job applicants for open positions, collaborating with department managers to identify the skills and competencies required for each role.
- Performed routine HR functions related to the administration and execution of programs including compensation, benefits, leave management, disciplinary actions, conflict resolution, investigations, performance and talent management, employee engagement, occupational health and safety, and training and development.
- Responded to employment-related inquiries from applicants, employees, and supervisors, escalating complex or sensitive issues to appropriate HR personnel.
- Participated in employee disciplinary meetings, terminations, and workplace investigations.
- Ensured compliance with federal, state, and local employment laws and regulations, and reviewed internal policies and practices to maintain alignment with legal requirements and HR best practices.
- Maintained current knowledge of HR trends, emerging best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Accounting Assistant
Village of Mokena
12.2021 - 06.2022
- Assisted in processing accounts payable by reviewing invoices, issuing payments, and mailing checks.
- Matched invoices and statements with purchase orders to verify accuracy of charges.
- Managed the daily administration of the Village of Mokena’s employee benefits programs, including processing benefits for new hires, retirees, qualified life events, and benefit continuation.
- Processed bi-weekly payroll and maintained accurate benefit time records for all Village employees.
Human Resources Coordinator
Darien Woodridge FPD
06.2013 - 11.2021
- Ensured compliance with all employment laws and regulations within the fire department, including new hire reporting, employee classification, confidential recordkeeping, workers’ compensation, employee benefits, attendance and conduct policies, and employment and union contract adherence.
- Assisted Division Chief in monitoring monthly Expenditure Status Reports, reviewing key budget line items such as overtime, uniform purchases, supplies, and professional development training.
- Responded to internal and external HR-related inquiries across various functional areas, including recruitment, benefits data entry, training coordination, employee record maintenance, HR/payroll data entry, and administrative support.
- Managed day-to-day administration of employee benefits programs, including onboarding new employees, processing qualified life events, and overseeing benefit continuation.
- Coordinated annual benefits open enrollment, executed benefit communications, and served as the liaison between employees and benefit vendors/carriers to resolve questions and update information. Ensured accurate processing of all employee benefit forms.
- Led the planning and coordination of wellness initiatives such as wellness fairs, health screenings, and on-site vendor visits to promote employee well-being.
- Completed surveys and special projects as assigned, ensuring timely and accurate execution.
Education
Bachelor’s of Arts - Interdisciplinary Studies
Northeastern Illinois University
07-2011
Human Resources Personnel Journeyman (3S051)
United States Air Force
07-2000
Skills
- Employee onboarding
- Benefits administration
- HR policies implementation
- HRIS systems
- Employee relations
- Records management
- Compensation and benefits
- Employee file management
- Workers compensation
- Payroll processing
Accomplishments
HR & Leadership Training: Keeping HR from Becoming the Complaint Department, IPELRA Supervisor Training, Intelligent Delegation, Confrontation Skills, Employee Discipline, Behavioral Health, Coping with Stress & Anxiety.
Compliance & Administrative: Open Meetings Act, FOIA, HIPAA Awareness, Document Retention, Tax Levy, Designated Infection Control Officer, LODD and Peer Support.
Timeline
Human Resources Generalist
Provisur Technologies, Inc
01.2024 - Current
Human Resources Generalist
Village of Tinley Park
09.2022 - 01.2024
Accounting Assistant
Village of Mokena
12.2021 - 06.2022
Human Resources Coordinator
Darien Woodridge FPD
06.2013 - 11.2021
Bachelor’s of Arts - Interdisciplinary Studies
Northeastern Illinois University
Human Resources Personnel Journeyman (3S051)
United States Air Force
AWARDS, ACHIEVEMENTS & CONTINUED EDUCATION
Military Honors: Air Force Personnel Specialist of the Year (2003), Promotion to Senior Airman Below the Zone, Air Force Outstanding Unit Award with Valor, multiple service medals including Global War on Terrorism Expeditionary & Service Medals, and Air Force Good Conduct Medal., HR & Leadership Training: Keeping HR from Becoming the Complaint Department, IPELRA Supervisor Training, Intelligent Delegation, Confrontation Skills, Employee Discipline, Behavioral Health, Coping with Stress & Anxiety., Compliance & Administrative: Open Meetings Act, FOIA, HIPAA Awareness, Document Retention, Tax Levy, Designated Infection Control Officer, LODD and Peer Support., Emergency Management & FEMA/NIMS: ICS-100 (Higher Ed & Law Enforcement), ICS-200, NIMS, National Response Framework, IEMA Training., Technical Skills: Microsoft Outlook, Word, Access; Electronic Records Retention.