Randal F. Tate Jr.
Daltile
Houston
2
Languages
26
years of professional experience
Detail-oriented professional with expertise in customer service, logistics, and material procurement. Skilled in coordinating large-scale projects and interpreting construction take-offs, alongside performing precise material calculations. Committed to applying technical knowledge and problem-solving abilities to enhance team success.
Work History
Multi-family/Customer Service Rep Level 2
6 Years 7 Months- Multi-family large job coordination from start to finish
- Residential & commercial job coordination from start to finish
- Managed jobsite costs to maintain budget constraints
- Skilled in calculating setting, grouting & underlayment material coverages etc.
- Analyzed blueprints and floor plans to ensure accurate execution of construction tasks.
- Utilized various computer programs to enhance productivity and efficiency.
- Can read blueprints & floor plans.
- Processed customer phone orders efficiently to ensure timely service
- I also procured/ordered all power & installation tools for the store in which I sold, displayed, marketed and educated customers & staff in how to use them accordingly (Sigma, Rubi, Bottini/Primo Tools, Dewalt, Makita, Roberts, QEP, Pearl & Beast etc. etc.)
Natural Stone, Porcelain & Quartz Countertop/Wall Panel Installer
4 Years- Installed residential/commercial countertops, wall panels, and outdoor kitchens.
- Conducted job-site takeoffs and measurements to identify and resolve issues efficiently.
- Skilled with Makita grinders, skill saws, jigsaws, wet saws & other power tools.
- Performed job-site takeoffs, measurements & troubleshot job-site issues.
- Experienced in using flooring & wall underlayment membranes, epoxies, glues, thinsets & installation products etc.
- Reduced overall project costs by managing jobsite expenditures.
Customer Service Representative Level 1
8 Years- Processed customer phone orders efficiently, ensuring accurate order entry.
- Performed mathematical conversions for customers, including linear footage conversions, square footage, percentages, and meters. Also experienced in reading blueprints.
- Executed mathematical conversions for customers, including linear footage, square footage, percentages, and meters, while interpreting blueprints for project clarity.
- Focused on providing expert installation of various products, including waterproof membranes and tile sealers.
- Calculated material coverages to ensure precise customer requirements were met.
- Experienced in freight logistics and recovery.
Warehouse Lead/Supervisor
4 Years- Executed cycle counts, managed freight claims, coordinated down stocking and stock replenishment to maintain inventory accuracy.
- Supervised 10-15 warehouse employees, overseeing scheduling and training while developing and implementing operational policies and procedures.
- Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
- Trained and mentored team members on best practices and operational procedures.
- Managed inventory control processes, optimizing stock levels for timely order fulfillment.
Shipping and Receiving Clerk
2 Years- Coordinated domestic and international shipments of materials, ensuring timely delivery.
- Coordinated palletized LTL shipments and volume-capacity shipments to job sites with unique delivery requirements.
- Executed freight recovery operations to ensure timely delivery of shipments.
- Skilled in FedEx and UPS systems.
Forklift Operator and Order Puller
1 Year- Operated forklift to efficiently load and unload trucks, ensuring timely fulfillment of warehouse functions
- Operated forklifts to transport materials efficiently across warehouse floors.
- Ensured compliance with safety protocols and best practices in material handling.
- Conducted routine maintenance checks on forklift equipment to ensure optimal performance.
Education
High School Diploma
Skills
Product expertise
Customer service
Problem resolution
Active listening
Critical thinking
Order processing
Project coordination
Product and service solutions
Job site coordination
Languages
English
Spanish
Timeline
Multi-family/Customer Service Rep Level 2
Daltile
01.2020 - CurrentRead More
Natural Stone, Porcelain & Quartz Countertop/Wall Panel Installer
Tailor Made Tile and Marble
01.2016 - 01.2020Read More
Customer Service Representative Level 1
Dal Tile
01.2008 - 01.2016Read More
Warehouse Lead/Supervisor
Dal Tile
01.2004 - 01.2008Read More
Shipping and Receiving Clerk
01.2002 - 01.2004Read More
Forklift Operator and Order Puller
01.2001 - 01.2002Read More
Spring Woods High School
High School Diploma
Read More