Results-driven General Manager with expertise in operations management, team building, and mechanical troubleshooting and repairs. Proven ability to enhance workflow efficiency, reduce costs, and foster a culture of safety and collaboration.
Overview
28
28
years of professional experience
Work History
General Manager
Mammoth Holdings (Pitstop Carwash)
Waveland, MS
03.2019 - Current
Oversaw daily operations to ensure high-quality service and customer satisfaction.
Implemented process improvements to enhance workflow efficiency and reduce operational costs.
Managed team performance through effective coaching and development initiatives.
Analyzed financial reports to drive budget adherence and revenue growth strategies.
Coordinated marketing efforts to increase brand awareness and customer engagement.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Collaborated with cross-functional teams to troubleshoot equipment failures and minimize downtime.
Reduced machinery downtime with timely identification and troubleshooting of mechanical issues.
Enhanced equipment efficiency by conducting thorough preventive maintenance inspections and repairs.
Supported a well-maintained working environment with diligent upkeep of tools, equipment, and spare parts inventory.
Assisted in training new team members on proper preventive maintenance procedures, fostering a culture of knowledge sharing and teamwork.
Replaced worn or broken parts on machines and equipment.
Rental Store General Manager
ABC Rental
Bay Saint Louis, MS
05.1998 - 11.2018
Directed daily operations to enhance customer service and optimize rental processes.
Implemented staff training programs, improving team performance and operational efficiency.
Developed inventory management strategies, reducing overhead costs and streamlining stock levels.
Analyzed sales trends to inform strategic decisions, driving revenue growth within competitive markets.
Maintained proficiency in preventive maintenance,troubleshooting and repairs of hundreds of various tools and construction equipment.
Directed and scheduled deliveries and pickup of rental equipment.