Randall Lieberman
Wapwallopen,PA
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
29
29
years of professional experience
Work History
Operations Manager
OnTrac
11.2009 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reported issues to higher management with great detail.
Quality Control Inspector
McWane
08.1994 - 10.2008
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Examined products for imperfections and defects.
Education
High School Diploma -
Northampton Area High School
Northampton, PA06.1994
Skills
- Lean Manufacturing and Quality Systems
- Staff Management
- Planning and Implementation
- Policy and Procedure Implementation
Timeline
Operations Manager
OnTrac
11.2009 - 07.2023
Quality Control Inspector
McWane
08.1994 - 10.2008
High School Diploma -
Northampton Area High School