Randall Marchessault
Colorado Springs,CO
Summary
Innovative Director of Engineering with a proven track record in leading high-impact technical agile programs across multiple industries. Known for taking ownership of dynamic projects to simplify complex business goals into manageable tasks. Creates laser-focused teams united around singular goals. Proficient at leveraging junior personnel know-how and initiative to discover novel methods of engineering to exceed customer and senior leadership expectations.
Overview
13
13
years of professional experience
Work History
Director of Engineering, Product Management
The Boeing Company
01.2021 - Current
- Routinely exceeded customer expectations resulting in increasingly high award fee scores (90+%) on cost-plus contract, maximizing profits to the business.
- Led 10+ high-performing engineering teams of 5-9 members in a scaled agile environment through strategic hiring, focused mentoring, quarterly planning, and performance management initiatives.
- Managed weekly product roadmap updates, aligning with company goals and ensuring timely delivery of key features.
- Championed innovation, encouraging new ideas from team members and fostering a culture of continuous improvement, reducing time spent on tasks from one program increment to the next by up to 20%.
- Fostered customer feedback loops via 100+ texts, e-mails, instant messaging, virtual, and in-person meetings daily to rapidly refine products according to evolving customer requirements.
- Enhanced product quality by 30% thru implementing rigorous testing procedures and collaborating with cross-functional teams.
Principal Systems Engineer, Product Owner
Ascension Engineering, LLC
01.2019 - 01.2021
- Led a high performing cross-functional Scrum & Kanban team of 6-13 System Engineers, Software Developers, and Testers, reviewing and refining 100s of user stories, and providing high-quality software delivery in a fast-paced environment.
- Enhanced product team performance by 40%, implementing agile methodologies, creative team structures, and refining backlog priorities on a weekly basis.
- Established strong relationships with key stakeholders, maintaining open lines of communication to ensure alignment on project objectives.
- Improved user experience by 50% through daily collaboration with UX designers and incorporating feedback from end-users.
- Focused on building critical features up front in order to identify constraints and technical challenges.
Product Owner, Product Development
Insurance Technologies
01.2018 - 01.2019
- Forged productive relationships with customer base to ensure product updates meet nuanced client needs, increasing related satisfaction ratings by 40%.
- Enhanced product usability by conducting user research and incorporating feedback into development.
- Streamlined project management processes for improved efficiency and timely product delivery.
- Expanded knowledgebase at every opportunity across product, project management and quality assurance to ensure superior analysis, design, and documentation of specialized, mission-critical technical business solutions.
Senior Project Manager, Professional Services
Insurance Technologies
01.2017 - 01.2018
- Developed and evangelized tailored technology solutions to high-profile F100 clients (including MetLife and Prudential Financial) in the insurance sector, aligning with multiple departments and product lines to coordinate workflow.
- Championed utilization of various project management methodologies to reliably attain customer requirements, including Waterfall, Agile, and Critical path; handled budgets of up to $3M in collaborating with a team of 12.
- Spearheaded training sessions to illustrate new technical functionality and provide related consultation, leading to drastic improvements to client’s internal business processes while elevating end-user experience by up to 70% across all available metrics and reducing overhead by 55%+.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
Project Manager, Professional Services
Insurance Technologies
01.2012 - 01.2017
- Administered up to 60 information gathering sessions with clients to ensure development teams produce solutions that rise above all requirements and performance goals.
- Tasked as the primary liaison with client stakeholders to strategically plan project implementations and other new initiatives; led the vital New York Life project to arrive 30 days ahead of schedule and 15% under budget with no quality loss.
- Showcased excellent communication and interpersonal acumen, speaking at client conferences to 60+ clients to espouse benefits of company software and showcase opportunities to improve business processes.
Quality Engineer, Professional Services
Insurance Technologies
01.2011 - 01.2012
- Implemented and executed 25+ test plans through SDLC in complex QE and UAT environments, applying internal benchmarking software to ensure that client service performance met lofty personal and corporate goals.
- Enhanced product quality by 60% through implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Excelled in a .NET environment, improving understanding across all aspects of C#, HTML, and XML.
- Ensured code delivered was thoroughly tested to exacting specifications; actively communicated to reliably generate requirements and offered first-rate technical support to clients by integrating industry best practices.
Education
Bachelor of Science - Information Systems
University of Colorado At Colorado Springs
Colorado Springs, CO05.2011
Bachelor of Science - Marketing
University of Colorado At Colorado Springs
Colorado Springs, CO05.2011
Skills
- Product Development
- Project Management
- Project Scheduling
- Agile Methodologies
- Software Development
- Software as a Service (SaaS)
- E-Commerce
- Strategic Planning
- Proposal Development
- Team Structure Management
- Resource Allocation Optimization
- Data Analytics
Clubs Activities
Beta Gamma Sigma, International Business Honor Society
Additional Credentials
Certified Scrum Product Owner (CSPO), Advanced Certified Scrum Product Owner (A-CSPO), JIRA, Confluence, Team Foundation Server (TFS), Enterprise Resource Planning (ERP), Kanban, Scrum, Earned Value Management (EVM), Office, HTML, XML, Python, .NET, JavaScript, SQL, PHP, CSS, Jenkins, Artifactory, SonarQube, BitBucket, Scrum Alliance, Project Management Institute, Global Information Technology Professionals Association, Information Security Careers Network (ISCN), Information Technology Professionals, Software & Technology, Software as a Service (SaaS), Biking, Snowboarding, Gaming, Music, Traveling, Technology, Cooking
References
Detailed References Available on Request
Timeline
Director of Engineering, Product Management
The Boeing Company
01.2021 - Current
Principal Systems Engineer, Product Owner
Ascension Engineering, LLC
01.2019 - 01.2021
Product Owner, Product Development
Insurance Technologies
01.2018 - 01.2019
Senior Project Manager, Professional Services
Insurance Technologies
01.2017 - 01.2018
Project Manager, Professional Services
Insurance Technologies
01.2012 - 01.2017
Quality Engineer, Professional Services
Insurance Technologies
01.2011 - 01.2012
Bachelor of Science - Information Systems
University of Colorado At Colorado Springs
Bachelor of Science - Marketing
University of Colorado At Colorado Springs