Randall Morgan Jr.
Anniston
Summary
Skilled crew trainer brings several years of experience to staff cultivation. Extensive expertise in organizational policies and procedures with solid history of versatility and hard work. Detail-oriented approach to addressing queries and concerns to maintain business effectiveness.
Overview
4
4
Languages
1
1
Certification
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Crew Trainer
Wendy's
Alexander City
07.2019 - Current
- Trained new crew members on operational procedures and customer service standards.
- Assisted management in implementing training programs for ongoing staff development.
- Provided feedback to crew members to enhance performance and teamwork.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Provided constructive feedback and one-on-one coaching to employees.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Facilitated team meetings to discuss challenges and share best practices among staff.
- Monitored food safety practices to maintain high health standards in the kitchen.
- Ensured compliance with company policies and procedures during daily operations.
- Facilitated conflict resolution exercises to promote a positive work environment.
- Acted as a liaison between crew members and management, facilitating open communication.
- Documented performance, safety, and customer service needs to improve operations.
- Supported inventory management by tracking supplies and reporting shortages regularly.
- Supported the integration of new technology and software into training curriculum.
Volunteer
Hobson City Public Library
Oxford
07.2012 - 10.2013
- Organized community events to promote literacy and engagement within our historical African-American town.
- Engaged children in the summer reading program.
- Assisted patrons with locating books and resources in the library.
- Assisted with grant writing for additional funds and materials to expand the library's capacity to better service the people.
- Maintained cleanliness and orderliness of library spaces and materials.
Education
Paralegal Studies - Paralegal/Legal Assistant
Blackstone Career Institute
08.2025 - 07.2026
Bachelor of Arts - Philosophy
Akonguasua Institute
Washington DC , MD 09.2025 - 06.2026
Susuw Okyerefo/Meditation Instructor - Susuw/Meditation
Sankofadwuma
Washington DC , MD 08.2025 - 11.2025
Skills
- Task execution
- Good listening skills and memory with the abilities to lead as well as follow
- Team oriented, strong networker, and resourceful
- Honest and hospitable nature with a genuine inclination to help or serve my community
Certification
- EPA Certified for HVAC Maintenance through the ESCO Institute. May - 2018
Affiliations
- I offer wellness products to those interested in increasing their vitality and quality of life.
- Interested in furthering my chess skills.
Languages
Twi
Elementary
English
Full Professional
Spanish
Limited
Igbo
Elementary
References
References available upon request.
Timeline
Bachelor of Arts - Philosophy
Akonguasua Institute
09.2025 - 06.2026
Paralegal Studies - Paralegal/Legal Assistant
Blackstone Career Institute
08.2025 - 07.2026
Susuw Okyerefo/Meditation Instructor - Susuw/Meditation
Sankofadwuma
08.2025 - 11.2025
Crew Trainer
Wendy's
07.2019 - Current
Volunteer
Hobson City Public Library
07.2012 - 10.2013