Randall Placido Gonzalez
Bellport,NY
Summary
The best way to describe Randall's work ethic is as follows:
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to propel team success and growth. Who as well brings fresh perspective and strong commitment to quality. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
BJ’s
04.2024 - 07.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Manager of Operations
Yari’s Deli
01.2020 - 12.2023
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
Education
Associate of Arts - Criminal Justice
Suffolk County Community College
Brentwood, NY07.2025
Skills
- Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Computer Skills
- Excellent Communication
- Dependable and Responsible
- Multitasking
- Bilingual
Timeline
Customer Service Representative
BJ’s
04.2024 - 07.2024
Manager of Operations
Yari’s Deli
01.2020 - 12.2023
Associate of Arts - Criminal Justice
Suffolk County Community College
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