Randall Sapp
Fredericksburg,VA
Summary
Experienced and adaptable professional with over 20 years of experience in project management, customer service, diagnostics, and troubleshooting of mechanical and structural repair issues, as well as network engineering. Proven track record of enhancing operational efficiency, ensuring safety compliance, and delivering high-quality results. Proficient in cost estimation, adherence to safety protocols, and adept at collaborative problem-solving.
Overview
26
26
years of professional experience
Work History
Home Remodeler and Builder
Self-employed
01.2021 - Current
- Consistently achieved high customer satisfaction by clearly communicating project details and timelines.
- Prepared accurate cost estimates for labor and materials, ensuring transparency with clients.
- Monitored project progress daily, providing frequent updates to homeowners.
- Demonstrated strong problem-solving skills when addressing unforeseen challenges in renovations.
- Performed skilled plumbing, electrical, and HVAC work as needed for comprehensive home remodeling services.
- Demonstrated exceptional craftsmanship in custom carpentry work, resulting in increased client satisfaction ratings.
- Optimized material usage through careful planning, reducing overall project costs without compromising quality or aesthetics.
- Ensured safety compliance at worksites, conducting regular inspections and addressing potential hazards promptly.
- Assisted homeowners with obtaining necessary permits for construction activities, streamlining the approval process.
Junior Network Engineer
Fast Rabbit, LLC
05.2015 - 12.2020
- Optimized server performance by implementing regular maintenance procedures and system updates.
- Reduced downtime by proactively monitoring server health and resolving issues promptly.
- Conducted regular audits of server infrastructure, identifying areas for improvement and making necessary adjustments to maintain peak performance levels.
- Mentored junior administrators in best practices for server management, fostering a culture of continuous improvement within the team.
Installation Supervisor
United Air Temp
09.2010 - 04.2015
- Increased team productivity through regular communication and coordination of project priorities.
- Coordinated materials purchasing, documentation and testing for installations.
- Resolved client concerns quickly and professionally, resulting in repeat business and referrals from satisfied customers.
- Reduced installation errors by conducting thorough site assessments prior to beginning projects.
- Utilized problem-solving skills proactively when faced with unforeseen challenges during installations.
Construction Superintendent
Rowe & Newberry, INC
01.1999 - 09.2010
- Supervised field crews to maximize quality and work efficiency for both residential and commercial jobs.
- Managed subcontractors effectively, ensuring timely completion of tasks and high-quality workmanship.
- Scheduled subcontractors, consultants and vendors to coordinate completion of jobs and tasks.
- Drove project objectives on day-to-day operational level by working closely with clients, decision-makers and vendors.
- Developed strong relationships with clients, architects, engineers, and other stakeholders to ensure smooth collaboration throughout the project lifecycle.
Education
Bachelor of Science - Computer Sciences
University of Mary Washington
Fredericksburg, VAAssociate of Science - Computer And Information Sciences
Germanna Community College
Locust Dale, VA05.2018
E.P.A Certification - A/C Technician
College of Central Florida
Ocala, FL01.1997
Skills
- Customer Service Excellence
- Problem-solving and Technical Aptitude
- Teamwork and Collaboration
- Verbal and written communication
- Project Management
- Safety standards
- Permit processing
- Cost Estimation
- Network Troubleshooting
Timeline
Home Remodeler and Builder
Self-employed
01.2021 - Current
Junior Network Engineer
Fast Rabbit, LLC
05.2015 - 12.2020
Installation Supervisor
United Air Temp
09.2010 - 04.2015
Construction Superintendent
Rowe & Newberry, INC
01.1999 - 09.2010
Bachelor of Science - Computer Sciences
University of Mary Washington
Associate of Science - Computer And Information Sciences
Germanna Community College
E.P.A Certification - A/C Technician
College of Central Florida
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