Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randall Sherry

West Haven,CT

Summary

Dynamic leader with a proven track record at Lacrosse Unlimited, enhancing customer satisfaction and streamlining operations. Excelled in operations management and team leadership, significantly improving store functionality and team performance. Skilled in customer service and problem-solving, adept at mentoring staff to exceed sales goals while fostering a positive shopping environment.

Retail management professional determined to exceed company goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.


Overview

19
19
years of professional experience

Work History

Store Manager

Lacrosse Unlimited
03.2015 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Team Sports Sales Associate

Dick's Sporting Goods
06.2013 - 03.2015
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Provided expertise on various team sports products, allowing customers to make informed decisions about their purchases.
  • Boosted team sports sales by providing exceptional customer service and product knowledge.
  • Assisted customers in selecting appropriate team sport equipment, resulting in better performance on the field.
  • Efficiently managed inventory levels, minimizing stockouts and optimizing available space for new products.

Facility Maintenance

Eastern Connecticut State University
01.2006 - 12.2009
  • Monitored facility maintenance requests to ensure timely completion of repairs, improving resident satisfaction.
  • Maintained detailed records of program attendance, equipment usage, and facility maintenance to ensure optimal functioning of services.
  • Coordinated facility maintenance efforts to ensure a safe, clean environment for employees, students, and visitors alike.
  • Multi-tasked and proficiently completed facility maintenance needs, including groundskeeping, janitorial, automotive maintenance, residential upkeep, snow removal, and more.

Education

Bachelor of Arts - Sports And Leisure Management

Eastern Connecticut State University
Willimantic, CT

High School Diploma -

West Haven High School
West Haven, CT

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Work Planning and Prioritization
  • Operations management
  • Training and mentoring
  • Team leadership
  • Employee scheduling
  • Friendly and positive

Timeline

Store Manager

Lacrosse Unlimited
03.2015 - Current

Team Sports Sales Associate

Dick's Sporting Goods
06.2013 - 03.2015

Facility Maintenance

Eastern Connecticut State University
01.2006 - 12.2009

Bachelor of Arts - Sports And Leisure Management

Eastern Connecticut State University

High School Diploma -

West Haven High School

Similar Profiles

CREATE PROFILE
Randall Sherry