Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Randall Tennille

Houston,TX

Summary

I am seeking a challenging position with a growth-oriented organization that offers diverse job responsibilities and the possibility for advancement. Hardworking and reliable technician who is highly organized, proactive, and punctual with a team-oriented mentality. Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Technology Success Consultant

Northwestern Mutual
09.2022 - Current
  • Spearheaded implementation of innovative technology solutions in new hire onboarding.
  • Developed and executed comprehensive technology roadmaps aligned with business objectives, driving digital transformation initiatives and ensuring seamless integration of new technologies.
  • Facilitated cross-functional collaboration between technical teams and stakeholders to identify and address key business challenges.
  • Conducted in-depth technology assessments and risk analyses to identify potential vulnerabilities.
  • Delivered engaging presentations and workshops to educate teams on emerging technologies and best practices, fostering a culture of innovation and continuous improvement.
  • Cultivated long-term client relationships through exceptional service delivery and strategic guidance, consistently exceeding expectations and driving client satisfaction and retention.

Quality Assurance Specialist

Infinite Auctions
09.2020 - 08.2022
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Monitored product standards and quality-control programs.
  • Fixed identified issues to increase productivity and boost workflows.
  • Liaised with vendors and end-users to uncover system optimization opportunities.
  • Analyzed quality and performance data to support operational decision-making.
  • Fixed identified issues to improve workflows.

Fiber Technician/ Splicer

AT&T
10.2013 - 08.2020
  • Prepare and maintain splicing records, schematics, and diagrams.
  • Use traffic meters, fusion splicers, power meters, VFL, and OTDR.
  • Troubleshoot damaged fiber
  • Managed a team of 15 on fiber overhaul conversion project
  • Install and maintain network interface devices (NID) and Optical Network Terminals (ONT)Fusion Splice, terminate, and install an assortment of fiber optic connectors and enclosures both loose tube and ribbon fiber up to a 288-count fiber cable.
  • Completed repairs, performed preventative maintenance, and kept records in the quality system
  • Facilitated environmental site assessments and recommended remediation plans
  • Performed annual and preventive service maintenance on all systems
  • Identified and resolved complex problems that impacted project direction
  • Promoted accuracy through proper equipment application, compatibility, mounting techniques, programming, and testing.
  • Performed troubleshooting and equipment testing to identify and correct problems end-to-end and network-wide.
  • Proved successful working within tight deadlines and a fast-paced environment

Education

Bachelor of Science - Operations Manager

ITT Technical Institute
Houston Tx
05.2015

High School Diploma -

Southfield High School
Southfield, MI
06.2000

Skills

  • Fiber Trained
  • OTDR (Fiber meter), Optimeter, Visual Fault Locator, Power meter
  • Installing fiber equipment, ONT outside and inside, fiber faceplates
  • Mechanical Fiber lock, Fiber Splicing
  • Maintaining components of fiber, quick connects, fiber optic drop
  • Quality assurance
  • Software testing
  • Splice Cases, FDH
  • Fiber Cabinets
  • Hexatronic Trained- Fiber Gun
  • Hand Tools
  • Wiring, running Cat5, Cat6, Fiber Optic Drop
  • Computer skills, Word, Excel, etc
  • Excellent Communication
  • Excellent interpersonal skill
  • Self-motivated
  • People skills
  • Safety awareness
  • CPR

Certification

  • (CFOS/T) Certified Fiber Optic Specialist/Test -BDI DataLynk
  • (CFOS/O) Certified Fiber Optic Specialist/ Outside Plant -BDI DataLynk
  • (CFOT) Certified Fiber Technician -BDI DataLynk
  • Certified Fiber Optic Specialist/Splicing- BDI DataLynk
  • Fiber U- Restoration- The Fiber Optic Association
  • Fiber U- Project Management- The Fiber Optic Association
  • OSHA 10 Certified

Timeline

Technology Success Consultant

Northwestern Mutual
09.2022 - Current

Quality Assurance Specialist

Infinite Auctions
09.2020 - 08.2022

Fiber Technician/ Splicer

AT&T
10.2013 - 08.2020

Bachelor of Science - Operations Manager

ITT Technical Institute

High School Diploma -

Southfield High School

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Randall Tennille