Randall (Cole) Hansen

Sales Manager

Spudnik Equipment

Blackfoot, Idaho

08.2018 - 01.2026

Managed a team of 20 sales and shipping employees across main and outside shop locations.
Achieved annual sales growth of 20% from 2018 to 2022.
Oversaw parts sales operations to ensure efficient order fulfillment.
Streamlined shipping processes to enhance delivery efficiency..
Developed training programs for new sales representatives and our dealers around the country to enhance product knowledge.
Managed customer relationships to ensure satisfaction and repeat business opportunities.
Coordinated with logistics to ensure timely delivery of equipment and services to clients.
Conducted regular performance reviews to provide feedback and guide team development. As well as individual development.
Managed daily operations of parts sales department, including supervision of staff members.
Established relationships with key clients, while maintaining existing customer base.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Extensive purchasing and inventory management experience.
Participated in negotiations with vendors regarding product purchases or contracts.
Resolved customer complaints regarding sales and service.
Implemented process changes to streamline sales department workflow.
Supported sales team members to drive growth and development.
Then in 2024 transitioned into equipment sales management. I was the Used Equipment Sales Manager.
Working with our equipment sales team to assist them in finding sales for our used inventory.
Extensive machinery operation experience of multiple heavy equipment. From forklifts to loaders, tractors, etc.
I have worked in the Agricultural industry for the last 30+ years at various positions.