Randall Crace

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Responded proactively and positively to rapid change.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Managed timely and effective replacement of damaged or missing products.

• Facilitated work orders and completed accurate to meet aggressive deadlines.
• Stocked shelves and managed inventory through purchased and and what parts were used..
• Water Meters and all Water Services for the City of Urbana

Shipping and Receiving Supervisor at Honda R&D in Raymond, Ohio.

Processed and Received all orders to and from Honda Purchasing and Suppliers

• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Assembled components with minimal supervision, exceeding expected project milestones.
• Assisted quality assurance by inspecting items and removing defective parts.
• Team Leader for 3 years with experience of running a team for proper production.
• Glass Operator for last 2 years.
• I worked in Assembly with over 11 years of experience of production from bumper to bumper to inside and out of all Honda makes and models at East Liberty Plant.