Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Randall Hien Jr.

Fayetteville,North Carolina

Summary

Dynamic operations leader with a proven track record at FlexWork Sports, excelling in team leadership and event logistics. Enhanced operational efficiency by streamlining processes, fostering continuous improvement, and resolving conflicts. Adept at problem-solving and delivering exceptional customer service, driving seamless execution of youth sports camps and elevating participant experiences. Thrives in dynamic environments and communicates effectively across teams and leadership levels.

Overview

2
2
years of professional experience

Work History

Operations Manager

FlexWork Sports
01.2025 - Current
  • Oversee end-to-end execution of youth sports camps, ensuring seamless operations and exceptional participant experiences.
  • Manage staffing, logistics, venue setup, and on-site execution.
  • Act as liaison between operations teams and company leadership to ensure alignment and strategic execution.
  • Foster a culture of continuous improvement through open communication and feedback.
  • Support company growth by streamlining processes and enhancing operational efficiency.

Operations Crew Member

FlexWork Sports
05.2024 - Current
  • Assisted in the setup and execution of youth sports events and camps.
  • Collaborated with team members to ensure all logistical needs were met.
  • Maintained adaptability in fast-paced, evolving environments.
  • Supported customer service functions and problem resolution on-site.

Coach/ Video Analyst

American Baseball Camps
08.2023 - 12.2023
  • Coached and mentored young athletes through personalized feedback and video analysis.
  • Promoted sportsmanship, teamwork, and personal development among players.
  • Coordinated camp logistics and supported on-site setup and operations.
  • Provided high-quality customer service and addressed camper and parent concerns.

Education

Bachelor of Arts - Health Sciences

Siena College
Loudonville, NY
05-2024

Skills

  • Team leadership
  • Event & Logistical Operations
  • Problem Solving & Adaptability
  • Customer service & Conflict Resolution
  • Operational efficiency

Accomplishments

    NCAA Division I Baseball, Shortstop/Utility (2021–2024)

  • Team Captain, 2024
  • Conference All-Academic Team (2021–2024)
  • Iron Saint Award Recipient, 2024
  • Played every position in a single NCAA Division I season – 1st in school history.
  • Athletic Scholarship recipient

Timeline

Operations Manager

FlexWork Sports
01.2025 - Current

Operations Crew Member

FlexWork Sports
05.2024 - Current

Coach/ Video Analyst

American Baseball Camps
08.2023 - 12.2023

Bachelor of Arts - Health Sciences

Siena College

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