Summary
Overview
Work History
Education
Skills
Timeline
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Rand D Allen

Burkburnett

Summary

20 yrs experience in construction, remodel, insurance restoration contributing to reaching customer service satisfaction goals following company protocol and providing exceptional customer service.

25 yrs detailed oriented Senior Adjuster inspecting property damage on which insurance claims have been made from any peril


Overview

45
45
years of professional experience

Work History

Technical Advisor Manager (TA)

Pilot Catastrophe Services
09.1998 - Current
  • Enhanced system performance by conducting thorough technical assessments and providing expert recommendations.
  • Train and assist adjusters to include new hires , write claims properly per policy & coverage
  • Field Support Manager mitigation & arbitration with adjusters, contractors, roofers & public adjusters for actual damages
  • Collaborated closely with cross-functional teams regarding large loss, due to any named peril

Owner

RD Construction
04.1979 - 09.1998
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Mitigate, Restoration & Rebuild commerical & or residential from any peril

Education

High School Diploma -

Burkburnett High School
Burkburnett, TX
05.1978

Skills

  • Operational Efficiency
  • Remedial Training
  • Disaster Response
  • Risk Management
  • Texas Adjusters License #922
  • Large Loss Certified

Timeline

Technical Advisor Manager (TA)

Pilot Catastrophe Services
09.1998 - Current

Owner

RD Construction
04.1979 - 09.1998

High School Diploma -

Burkburnett High School

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Rand D Allen