Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rande Zellers

Apopka

Summary

Dynamic banking executive with a proven track record in leading strategic initiatives and driving operational efficiency. Known for exceptional teamwork, communication, and problem-solving skills, contributing to increased customer satisfaction and revenue growth.

Overview

39
39
years of professional experience

Work History

Retired

Retired
Apopka, FL
11.2017 - Current

I achieved my lifetime goal of retiring at age 62. My wife of 49 years, Theresa, and I moved from Tampa, FL to Orlando and built our retirement home in Chandler Estates. My wife and I spend most of our time with our family. We have four adult daughters and nine grandchildren. All of them live in this area. We also were avid travelers and campers. We owned a Class A RV and traveled the entire United States for the first 6 years of our retirement.

SVP Premier Banking Manager

SunTrust Banks Inc
Tampa, FL
05.2012 - 12.2017
  • Led strategic initiatives to enhance customer experience and optimize service delivery across multiple banking channels.
  • Directed cross-functional teams in the execution of complex projects, ensuring alignment with corporate objectives.
  • Mentored junior executives, fostering professional growth and enhancing team performance through targeted development programs.
  • Spearheaded process improvements that increased operational efficiency and reduced turnaround times for client services.
  • Collaborated with senior leadership to develop and implement long-term strategies aligned with organizational goals.
  • Established key performance indicators to monitor business unit success and drive accountability among staff members.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.

District Manger & Financial Advisor

Principal Financial Group Inc
Tampa, FL
01.2010 - 04.2012
  • Led regional sales strategies to enhance market presence and drive revenue growth.
  • Developed training programs for staff, improving product knowledge and customer service skills.
  • Analyzed performance metrics to identify trends and implement process improvements.
  • Collaborated with cross-functional teams to streamline operations and optimize resources.
  • Conducted regular performance reviews, providing feedback and development plans for team members.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.

SVP Wealth Management

Regions Bank
Tampa, FL
11.2004 - 12.2009
  • Directed strategic initiatives to enhance customer experience and drive operational efficiency.
  • Oversaw risk management strategies, ensuring compliance with regulatory standards across all banking operations.
  • Led cross-functional teams to implement innovative banking solutions that increased market competitiveness.
  • Developed and executed financial strategies that aligned with organizational goals and growth objectives.
  • Mentored senior leadership, fostering a culture of continuous improvement and professional development.
  • Analyzed market trends to inform strategic planning and investment decisions for long-term growth.
  • Established key performance indicators to measure success of strategic initiatives and operational effectiveness.
  • Collaborated with executive leadership to refine corporate vision and drive alignment across business units.
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
  • Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
  • Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • Presented and discussed strategy and initiative progress with senior business leaders.
  • Developed, coached and provided feedback to top-performing teams using strong leadership and analytical thinking skills.
  • Provided strong leadership to enhance team productivity and morale.
  • Implemented and developed operational standards, policies and procedures.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.

Senior Regional Vice President

American Express Financial Advisors Inc.
New Orleans, LA
10.2001 - 09.2004
  • Led regional teams to achieve sales targets and enhance client relationships.
  • Developed and implemented strategic initiatives to drive market growth and profitability.
  • Mentored junior staff, fostering professional development and enhancing team performance.
  • Analyzed market trends to inform investment strategies and optimize portfolio management.
  • Enhanced customer satisfaction by overseeing the implementation of improved service standards across all regional locations.
  • And providing regular feedback.
  • Managed risk assessments, ensuring compliance with regulatory standards and company policies.
  • Presented financial solutions to high-net-worth clients, strengthening brand loyalty and retention.
  • Collaborated with cross-functional teams to streamline operational processes and improve efficiency.

Division Manager

American Express Financial Advisors Inc.
Orlando, FL
03.1987 - 09.2001
  • Directed cross-functional teams to enhance operational efficiency and improve service delivery.
  • Implemented strategic initiatives that aligned with organizational goals, driving revenue growth.
  • Mentored junior managers, fostering professional development and promoting a culture of continuous improvement.
  • Analyzed market trends to identify opportunities for new product offerings and service enhancements.
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
  • Established performance metrics to evaluate team effectiveness and streamline workflows for optimal results.
  • Oversaw budgeting and financial planning processes, ensuring fiscal responsibility across divisions.

Education

Bachelor of Administration

Briar Cliff College
Sioux City, IA
09-1976

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking

Timeline

Retired

Retired
11.2017 - Current

SVP Premier Banking Manager

SunTrust Banks Inc
05.2012 - 12.2017

District Manger & Financial Advisor

Principal Financial Group Inc
01.2010 - 04.2012

SVP Wealth Management

Regions Bank
11.2004 - 12.2009

Senior Regional Vice President

American Express Financial Advisors Inc.
10.2001 - 09.2004

Division Manager

American Express Financial Advisors Inc.
03.1987 - 09.2001

Bachelor of Administration

Briar Cliff College
Rande Zellers