Randelle Pickens

• Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
• Identified available community resources and programs for families of disabled children.
• Enhanced family support by conducting thorough assessments and identifying specific needs.
• Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
• Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
• Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.

Responsibilities:

• Supervised daily operations of our residential facility, ensuring a safe and structured environment.

• Enforced house rules, conducted room inspections, and managed resident conflicts.

• Provided support and guidance to residents in early recovery.

• Conducted drug and alcohol screenings and documented results.

• Coordinated with clinical staff to monitor resident progress and address concerns.

• Managed facility upkeep, safety checks, and supply inventory.

• Assisted with resident intake, discharge, and crisis intervention.

• The first point of contact in the restaurant that serves food and drinks
• Expected to multitask and make sure the guest are greeted and served what they requested
• I also took To Go orders on the phone and made sure the orders reached the guest in a correct and prompt fashion

• I was responsible for greeting customers and taking their food orders
• I also read order tickets and prepared the food on the tickets
• If I was the waitress on that shift then I was responsible for getting the guests drinks and food orders out precisely and promptly

• I greeted and scheduled appointments for patients and visitors
• I also handled bookkeeping, billing, answering and routine calling, and keeping paperwork organized

• The first point of contact in the restaurant that serves food and drinks
• Expected to multitask and make sure the guest are greeted and served what they requested
• I also prepared cocktails or other drinks for the guests at the bar and in the restaurant

• I was a cosmetic and skin care salesperson
• My main job was to meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers