Randi Brochard
Psychology
Vancleave ,MS
Summary
At LeblancNco9, excelled as a Sales Associate Specialist by leveraging expert product knowledge and superior customer service skills to enhance customer retention. Demonstrated adeptness in negotiation and teamwork, significantly contributing to a positive shopping environment and achieving sales goals. Skilled in both relationship building and POS system operations, consistently ensuring customer satisfaction and store efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
LeblancNco9
Pascagoula, MS
01.2017 - 07.2023
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Contributed to a positive work environment by collaborating with team members and offering support when needed.
Education
Associates - Accounting
Mississippi Gulf Coast Community College
Gautier, MSSkills
Effective negotiation
Money Handling
Store Opening and Closing
Customer Assistance
Product Knowledge
Customer Service
Problem-Solving
Phone Etiquette
POS system operations
Time Management
Upselling strategies
Teamwork and Collaboration
Order Processing
Loss Prevention
Interpersonal and written communication
Cash Register Operation
Policy and Procedure Adherence
Relationship Building
Cash Handling
Flexible Schedule
Store maintenance
Fitting room maintenance
Product Merchandising
Independent judgement
Teamwork
Retail Sales
Customer Needs Assessment
Conflict Resolution
Customer Engagement
Suggestive Selling
Sales Goals Attainment
Professional Appearance
Retail Store Operations
Sales expertise
Product Promotions
Truck unloading
Stock replenishment
Stocking and Receiving
Display Setup
Self-Checkout Assistance
Certification
CPD certification in psychology
Major: The fundamentals of abuse and domestic violence.
Timeline
Sales Associate Specialist
LeblancNco9
01.2017 - 07.2023
Associates - Accounting
Mississippi Gulf Coast Community College