Rӓndi Kish
Johnson City,TN
Summary
Results-driven professional with a strong background in training development, performance improvement, and real estate operations. Extensive experience in facilitating learning initiatives, leading investigations, and implementing process improvements to enhance safety, quality, and organizational effectiveness. Known for strong organizational, communication, and interpersonal skills, with a track record of aligning operational goals with best practices in performance and safety culture.
Overview
12
12
years of professional experience
1
1
Certification
Work History
IFS Vendor Coordinator
JLL
03.2024 - Current
- Conducted detailed reviews and analysis of work order data to identify trends and implement process improvements, enhancing operational efficiency and safety
- Developed and maintained comprehensive documentation, supporting team members and stakeholders with accurate, real-time insights
- Facilitated communication between vendors and management to resolve critical issues, ensuring compliance with safety and quality standards
- Provided training and onboarding for team members on system processes, promoting continuous learning and operational excellence
Assistant Escrow Officer
Closed Title
Johnson City, TN
09.2023 - 02.2024
- Coordinated and conducted real estate closings, ensuring smooth and efficient transactions for all parties involved
- Built and maintained strong client relationships, creating memorable and positive closing experiences
- Reviewed title commitments and satisfied title requirements to ensure compliance and accuracy
- Balanced CDs and coordinated closely with lenders to finalize closing details
- Provided responsive and professional assistance to clients with title-related questions
- Reviewed signed closing packages for accuracy and compliance with legal requirements
Title Abstractor
Elite Title Group, LLC
07.2019 - 10.2022
- Analyzed and processed legal and financial data, ensuring compliance with regulatory standards
- Collaborated with cross-functional teams to resolve complex issues, demonstrating problem-solving and critical thinking skills
Licensed Real Estate Broker
Multiple Brokerages Across TN & NC
01.2018 - 06.2022
- Provided expert guidance to clients in purchasing, selling, and marketing properties, ensuring seamless transactions and adherence to legal requirements
- Conducted detailed market analyses to provide data-driven insights for client decision-making
- Collaborated with attorneys, mortgage lenders, and contractors to manage complex real estate transactions
- Developed strong relationships with clients and industry stakeholders, contributing to high levels of client satisfaction
Special Education Teacher
12.2012 - 07.2021
- Designed and implemented evidence-based training programs to support diverse learners, meeting individual needs and achieving measurable outcomes
- Conducted detailed assessments and collected performance data, leveraging insights to refine instructional strategies
- Partnered with stakeholders to develop Individualized Education Plans (IEPs), ensuring compliance with education standards and fostering continuous improvement
Education
Bachelor's Degree - Special Education
Florida Gulf Coast University
12.2012
Associate's Degree -
Florida Southwestern State College
01.2008
Skills
- Human Performance Training and Facilitation
- Safety Culture Monitoring and Analysis
- Real Estate Closings and Escrow Operations
- Title Review and Commitment Analysis
- Continuous Improvement and Process Optimization
- Incident Investigation and Root Cause Analysis
- Operating Experience (OE) Program Management
- Observational Process Improvement
- Communication
- Organization
- Time Management
- Relationship management
Certification
- NC & TN Licensed Real Estate Broker
- Special Education K-12, English 6-12, Elementary Education K-6, Tennessee and Florida
- ESOL and Reading Endorsements
Timeline
IFS Vendor Coordinator
JLL
03.2024 - Current
Assistant Escrow Officer
Closed Title
09.2023 - 02.2024
Title Abstractor
Elite Title Group, LLC
07.2019 - 10.2022
Licensed Real Estate Broker
Multiple Brokerages Across TN & NC
01.2018 - 06.2022
Special Education Teacher
12.2012 - 07.2021
Bachelor's Degree - Special Education
Florida Gulf Coast University
Associate's Degree -
Florida Southwestern State College
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