Randi Morris
Legacy Insurance Group
JONESBORO,AR
13
years of professional experience
Detail-oriented professional with extensive experience in managing office operations and training staff. Skilled in data entry and document management, contributing to improved accuracy and efficiency in administrative processes. Several years in billing and clerical positions, as well as client engagement and understanding of their accounts and documents.
Work History
Insurance Agent
8 Years 3 Months- Managed office correspondence and maintained filing systems to enhance document retrieval efficiency.
- Developed and implemented standardized procedures for data entry, ensuring accuracy across all records.
- Trained new staff on administrative processes, fostering a collaborative work environment and knowledge sharing.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Composed sensitive, confidential reports and documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
Clerk
2 Years- Managed student records and maintained confidentiality of sensitive information.
- Trained new clerical staff on operational procedures and best practices.
- Oversaw daily administrative tasks, ensuring accuracy in data entry and reporting.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Education
High School Diploma
- Honor Roll 2006-2010
Skills
Licensed insurance agent
Quotes and sales
Customer service
Data entry
File management
Document management
Data input
Billing and invoicing
Document creation
Record maintenance
Image conversion
Data management
Image digitization
Document control
Professionalism and ethics
Timeline
Insurance Agent
Legacy Insurance Group
06.2018 - 09.2026Read More
Clerk
Valley View Public Schools
08.2013 - 08.2015Read More
Greene County Tech
High School Diploma
Read More