Summary
Overview
Work History
Education
Skills
Timeline
Generic

Randi Parker

Summary

I am a dedicated health coach and social worker with experience coordinating care for diverse populations. I am skilled in scheduling, referrals, and supporting timely treatment.

Overview

13
13
years of professional experience

Work History

Health Coach

Hinge Health
11.2021 - Current
  • Supported Chronic members with goal setting, overcoming barriers, working through motivation by using Motivational Interviewing.
  • Participated in the Boost Experiment, CTA Task Force, CHEEA team, and CTA Champion team to help the coaching organization progress and evolve to further meet the overall mission of Hinge Health.

Social Worker

US Air Force, EFMP
01.2015 - 06.2017
  • Coordinated medical clearances for over 20,000 enrolled dependents within the Exceptional Family Member Program (EFMP), ensuring appropriate access to medical and specialty services.
  • Served as a primary liaison between patients, providers, and military leadership, effectively communicating medical needs and relocation considerations.
  • Collaborated with multidisciplinary teams, including physicians, case managers, and registered nurses to deliver coordinated, patient-centered care.
  • Utilized knowledge of medical terminology and healthcare workflows to support quality communication.
  • Supported global relocation decisions by reviewing medical clearances and ensuring appropriate care options were available at gaining installations.

Case Manager

Healthways Hawaii
01.2013 - 06.2014
  • Coordinated care for Medicaid (Quest) population by identifying in-network healthcare providers and scheduling patient appointments to ensure timely access to services.
  • Collaborated with healthcare providers and insurance companies to verify coverage and resolve patient inquiries regarding benefits.

Education

Master of Arts - Social Work

New Mexico State University
Las Cruces, NM
05-2012

Skills

  • Board Certified Health Coach
  • Licensed Social Worker
  • Experienced with Google Suite
  • Experienced in applying medical terminology in patient care coordination
  • Efficient and Organized: calendar management, record-keeping, multitasking

Timeline

Health Coach

Hinge Health
11.2021 - Current

Social Worker

US Air Force, EFMP
01.2015 - 06.2017

Case Manager

Healthways Hawaii
01.2013 - 06.2014

Master of Arts - Social Work

New Mexico State University

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