Randi Snyder
Muncy,PA
Summary
Dynamic banking professional with a strong work ethic and exceptional customer service skills, honed at Northwest Bank. Proven track record in cash handling and transaction processing accuracy, while training and mentoring teams to enhance operational efficiency. Committed to maintaining compliance and fostering a welcoming environment for clients.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Teller III
Northwest Bank
07.2025 - Current
- Processed customer transactions accurately and efficiently.
- Provided excellent customer service and addressed inquiries promptly.
- Assisted in balancing cash drawers at the end of each shift.
- Maintained knowledge of bank products to offer appropriate recommendations.
- Supported colleagues during busy periods by managing queues effectively.
- Ensured compliance with banking regulations and internal policies consistently.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Lead Teller II
Jersey Shore State Bank
04.2019 - 07.2025
- Supervised daily cash transactions, ensuring accuracy and compliance with banking regulations.
- Trained and mentored junior tellers in customer service best practices and operational procedures.
- Administered branch security protocols, enhancing safety measures for staff and customers.
- Conducted regular audits of cash drawers to maintain financial integrity and reduce discrepancies.
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
Head Teller
Muncy Bank & Trust Co
08.2002 - 02.2019
- Supervised daily operations of teller team, ensuring compliance with banking regulations and procedures.
- Trained new tellers on systems, customer service protocols, and transaction processing techniques.
- Assisted in managing cash flow, maintaining accurate cash drawers and balancing at end of shifts.
- Implemented improvements to streamline transaction processes, enhancing overall customer experience.
Education
Muncy Jr/Sr High School
Muncy, PA06.1999
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Friendly
- Transaction processing accuracy
- Cash counting
Certification
Received Notary Certificate in February 2024
Timeline
Teller III
Northwest Bank
07.2025 - Current
Lead Teller II
Jersey Shore State Bank
04.2019 - 07.2025
Head Teller
Muncy Bank & Trust Co
08.2002 - 02.2019
Muncy Jr/Sr High School