Randi Wilson
Seattle
Summary
Dynamic professional with extensive experience as a server and bartender, showcasing leadership and customer service skills. Excellent in cultivating relationships with customers and coworkers.
Overview
9
9
years of professional experience
Work History
Sever / Bartender
Ivars Acres of Clams
07.2022 - Current
- Ensured all customers felt welcome and provided prompt, professional and responsive service.
- Successfully handled large amounts of cash and credit card transactions.
- Strong understanding of Toast POS.
- Experienced in upselling speciality drinks and food items to maximize profits.
Lead Server
Alpine Inn at Crystal Mountain
08.2019 - 07.2022
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of a service team of 10, delegated tasks, and trained new staff.
Server
Pahaska Tepee Resort
04.2016 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with Aloha POS system to place orders and manage checks.
Breakfast Server
Our Place Cafe
08.2017 - 07.2019
- Adept at quickly taking orders, delivering food promptly and providing excellent customer service to a high volume of customer during peak breakfast hours.
- Worked closely with the host staff to accommodate quick and seamless table turnovers.
Education
Bachelor Of Arts - English
Indiana State University
Terre Haute, INSkills
Certified food handler and Mast permitted
Positive attitude and outlook
Wine knowledge
Good understanding of several POS
Highly reliable
Timeline
Sever / Bartender
Ivars Acres of Clams
07.2022 - Current
Lead Server
Alpine Inn at Crystal Mountain
08.2019 - 07.2022
Breakfast Server
Our Place Cafe
08.2017 - 07.2019
Server
Pahaska Tepee Resort
04.2016 - 10.2020
Bachelor Of Arts - English
Indiana State University
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