Summary
Overview
Work History
Education
Skills
Timeline
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Randine Shae Hatch

Boca Raton,FL

Summary

Motivated and experienced professional with a strong background in the hospitality industry. Seeking a personal assistant position to leverage my exceptional customer service skills, conflict resolution abilities, and extensive experience in a variety of roles. Eager to contribute my many interpersonal skills, strong work ethic, and passion for serving others to enhance daily operations.

Overview

6
6
years of professional experience

Work History

Bartender

Hillstone Restaurant Group
04.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Suggested daily specials and provided wine service, contributing to increased revenue.
  • Collaborated effectively with team members to ensure maximum efficiency.
  • Anticipated guest needs and provided friendly, fast, and personalized service.
  • Demonstrated extensive menu knowledge and engaged guests in meaningful interactions.
  • Practiced clear communication with staff and guests to ensure accuracy in all aspects.

Assistant Stylist

Wild Hare
09.2021 - 03.2022
  • Recorded notes for future reference about customer preferences and services delivered.
  • Organized sales area and work station to showcase products and boost sales.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.

Server

First Watch
07.2020 - 04.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Personal Housekeeper

Shine Shine Cleaning Services
10.2018 - 07.2020
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Assisted with organizing closets, cabinets and drawers to declutter homes and maximize client's storage space.
  • Ran various household errands such as grocery shopping and pharmacy pick-up to save client's time.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Hostess

Papa's Raw Bar
01.2018 - 10.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor's - Psychology

Florida Atlantic University
Boca Raton, FL
04.2026

Cosmetology

Boca Beauty Academy
Boca Raton, FL
09.2021

Skills

  • Coordination Skills
  • Exceptional Interpersonal Skills
  • Hotel Accommodations
  • Hospitality Environments
  • Calendar Maintenance
  • Attention to Detail
  • Food Service Background
  • Communication Skills

Timeline

Assistant Stylist

Wild Hare
09.2021 - 03.2022

Bartender

Hillstone Restaurant Group
04.2021 - Current

Server

First Watch
07.2020 - 04.2021

Personal Housekeeper

Shine Shine Cleaning Services
10.2018 - 07.2020

Hostess

Papa's Raw Bar
01.2018 - 10.2018

Bachelor's - Psychology

Florida Atlantic University

Cosmetology

Boca Beauty Academy

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Randine Shae Hatch