Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Randolph Beck

Summary

Dynamic and results-driven professional with over a decade of experience in customer engagement, sales, and business management. Proven track record in building strong client relationships, enhancing customer satisfaction, and driving business growth. Possess over 10 years of experience in customer-facing roles, including Sales, Account Management, and Retail Management, with over 3 years of expertise in account management. Exceptional communication and interpersonal skills, combined with a strong ability to make data-driven decisions and enhance customer experiences. Ready to travel and work nights and weekends as needed. Based in California with a willingness to relocate for the right opportunity.

Overview

11
11
years of professional experience

Work History

Human Resource

Volkswagen of America, Inc
10.2023 - Current
  • Established and maintained strong relationships with candidates to ensure a personalized recruitment experience, aligning with company goals and business objectives
  • Developed and implemented strategic recruitment processes, leading to the acquisition of top talent
  • Analyzed recruitment data and trends to optimize strategies and enhance the overall candidate experience

Sales Manager

T-Mobile
05.2018 - 03.2023
  • Developed and nurtured authentic relationships with clients, resulting in increased customer retention and loyalty
  • Applied strong analytical skills to assess market trends and customer needs, driving innovative sales strategies that led to significant revenue growth
  • Spearheaded customer engagement initiatives, leading to higher satisfaction rates and repeat business


Store Manager

Verizon Business
04.2014 - 01.2018
  • Executed data-driven strategies to enhance customer satisfaction, resulting in improved store performance and customer loyalty
  • Led marketing campaigns and promotions that increased store traffic and sales, using insights from data analysis
  • Cultivated a high-performing team through effective communication, training, and development, ensuring a consistent customer-focused approach

Education

Bachelor of Science - Business Management

University of Tennessee Chattanooga
Chattanooga, TN
05.2026

Skills

  • Customer Relations
  • HR policies and procedures
  • Training and mentoring
  • Training development

Timeline

Human Resource

Volkswagen of America, Inc
10.2023 - Current

Sales Manager

T-Mobile
05.2018 - 03.2023

Store Manager

Verizon Business
04.2014 - 01.2018

Bachelor of Science - Business Management

University of Tennessee Chattanooga
Randolph Beck