Summary
Overview
Work History
Education
Skills
Timeline
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Randolph Tidwell

Las Vegas,NV

Summary

Reliable manager with many years of Customer Service experience and outstanding multitasking abilities. Offering solid technical, interpersonal and communication skills. Punctual and focused employee.

Overview

19
19
years of professional experience

Work History

Games Operator

Greg's Family Fun
04.2012 - Current
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines and out-of-order games to supervisor.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.

General Manager of Operations

Tickets 2Nite
01.2005 - 03.2012
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Trained, coached and mentored staff to support smooth adoption of new Computer program.
  • Enhanced and redefined organizational structure to maintain competitive edge across territories.
  • Partnered with vendors and suppliers to effectively manage and budget.

Education

Film & Television/ Theatre

University of Glasgow
Glasgow, Scotland

High School Diploma -

Upland High School
Upland, CA
06.1991

Skills

  • Safety Inspections
  • Teamwork and Collaboration
  • POS Systems
  • Strong Work Ethic
  • Employee Training
  • Cash Handling
  • Conflict Management
  • Equipment Operation
  • Ticket Sales
  • Customer Service

Timeline

Games Operator

Greg's Family Fun
04.2012 - Current

General Manager of Operations

Tickets 2Nite
01.2005 - 03.2012

Film & Television/ Theatre

University of Glasgow

High School Diploma -

Upland High School

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Randolph Tidwell