Random Cooke
Hendersonville,TN
Summary
Motivated Barista and Shift Lead with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Hanna Bee Coffee
Nashville, TN
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista (Shift Lead)
Ugly Mugs
Nashville, TN
06.2022 - 03.2024
- Assisted management in creating and refining the updated employee handbook
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
Grocery Clerk and Barista
Hendersonville Produce
Hendersonville, TN
07.2021 - 05.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to enter orders, process payments and issue receipts.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Animal Shelter Volunteer
Freedom Farm Animal Sanctuary
Hendersonville, TN
12.2020 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Nashville School Of The Arts
Nashville, TN (2015 - 2018)Keystone Online High School
Hendersonville, TN (2018 - 2019)Skills
- POS System Operation
- Interpersonal Skills
- Organizational Skills
- Barista Training
Skills
- Food Safety Compliance
- Customer Service
Timeline
Barista
Hanna Bee Coffee
05.2024 - Current
Barista (Shift Lead)
Ugly Mugs
06.2022 - 03.2024
Grocery Clerk and Barista
Hendersonville Produce
07.2021 - 05.2022
Animal Shelter Volunteer
Freedom Farm Animal Sanctuary
12.2020 - 05.2022
Nashville School Of The Arts
Keystone Online High School