Randy Abramson
Tomball,TX
Summary
At Woodcraft, I spearheaded store operations, elevating customer satisfaction through innovative merchandising and staff training in customer service, a testament to my problem-solving and multitasking skills. My leadership significantly boosted customer relations, showcasing my ability to manage and inspire in a fast-paced environment.
Overview
13
13
years of professional experience
Work History
Store Manager
Woodcraft
08.2011 - 09.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Some College -
University of Texas
Austin, TXSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
Accomplishments
Responsible for assisting Alief career center setting up there woodworking department.
I have taught several types of woodworking classes
Timeline
Store Manager
Woodcraft
08.2011 - 09.2024
Some College -
University of Texas
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