Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Randy Baker

Colorado Springs,CO

Summary

Proven Operations Manager with a track record of enhancing customer satisfaction and boosting revenues at Wash Rite Pressure Washing. Expert in business management and problem-solving, demonstrated through effective team leadership and strategic operational improvements. Excels in safe vehicle operation, ensuring top-notch service delivery and operational efficiency.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Route Sales Representative

Unifirst
09.2024 - Current
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions

Operations Manager

Wash Rite Pressure Washing
09.2017 - 08.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Perform maintenance on vehicles and equipment.

Equipment Operator

City of Colorado Springs
08.2023 - 12.2023
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated machining equipment safely with team of operators.
  • Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
  • Drove vehicles to and from work sites and maintained clean driving record.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.

Courier

FedEx
06.1998 - 12.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent services.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Increased delivery capacity by organizing packages effectively in vehicle.

Education

General -

Wasson High School
Colorado Springs, CO
06.1995

Certificate Of Technical Studies - Motorcycle/Small Engine

Motorcycle Mechanics Institute
Phoenix, AZ
05.1995

Skills

  • Safe vehicle operation
  • Schedule management
  • Business management
  • Problem-solving
  • Equipment maintenance

Certification

Class A Commercial Drivers License

Timeline

Route Sales Representative

Unifirst
09.2024 - Current

Equipment Operator

City of Colorado Springs
08.2023 - 12.2023

Operations Manager

Wash Rite Pressure Washing
09.2017 - 08.2024

Courier

FedEx
06.1998 - 12.2022

General -

Wasson High School

Certificate Of Technical Studies - Motorcycle/Small Engine

Motorcycle Mechanics Institute

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Randy Baker