Summary
Overview
Work History
Education
Skills
Examples of larger projects that I have estimated, bid and managed.
Customers I have commonly worked for
References
Timeline
Generic

Randy Boknevitz

Milwaukee,WI

Summary

Dedicated employee with strong customer service skills and a broad industry knowledge. Im always open to learning and expanding my capabilities.

Overview

26
26
years of professional experience

Work History

Plumbing Service Project Manager

JM Brennan
Milwaukee, WI
08.2019 - 09.2024
  • Served as the primary point of contact for customers.
  • Perform site visits to look at potential work.
  • Estimate work and create proposals.
  • Handle projects in healthcare, commercial, and some industrial from $150 to $500,000.
  • Generated work orders/jobs for approved work, ordered materials, and scheduled labor.
  • Communicate information to the technicians.
  • Ensure proper completion of jobs and verify customer expectations are met.
  • Monitor and approve billing for my jobs.
  • Address customer issues.
  • Develop and maintained strong customer relationships.
  • Support technicians with their needs and address any concerns.
  • Log and track my sales and profitability.

Plumbing Service Manager/Project Manager

Just Service Inc.
Greendale, WI
06.2008 - 08.2019
  • Served as the primary point of contact for customers.
  • Perform site visits to look at potential work.
  • Estimate work and create proposals.
  • Handled projects from $150 to $300,000.
  • Field Plumber until December 2013 then transferred to office.
  • As a field plumber I worked primarily in healthcare and schools.
  • Generated work orders/jobs for approved work, ordered materials, and scheduled labor.
  • Communicate information to the technicians.
  • Ensure proper completion of jobs and verify customer expectations are met.
  • Monitor and approve billing for my jobs.
  • Address customer issues.
  • Develop and maintained strong customer relationships.
  • Support technicians with their needs and address any concerns.
  • Log and track my sales and profitability.
  • Hire and adjust manpower.
  • Approve timesheets.
  • Perform reviews.
  • Assist technicians with continuing education credits.

Journeyman Plumber

JM Brennan
Milwaukee, WI
03.2005 - 06.2008
  • Started as a service and small project plumber in commercial and industrial settings.
  • Worked the Falk rebuild in 2006/07.
  • The last year and a half worked mainly as a service and small projects plumber in healthcare facilities.
  • I became the lead plumber for many ProHealth and Wheaton facilities.

Journeyman Plumber

Oak Creek Plumbing
Oak Creek, WI
03.2002 - 03.2005
  • Residential service plumber.
  • Performed residential kitchen and bathroom remodels.
  • Finished my apprenticeship at Oat Creek plumbing.

Service Plumber

BLAU
Milwaukee, WI
11.1998 - 03.2002
  • Started my apprenticeship at Blau.
  • Cleaned sewer and drains.
  • Residential service plumber.

Education

High School Diploma -

Oak Creek High School
Oak Creek, WI

Journeyman Plumber -

Plumbers Local 75
Milwaukee, WI

Skills

  • Customer Service
  • Estimating and Quoting
  • Staff Motivation
  • Technical Support
  • Knowledgeable in Medical Gas Systems
  • Cross Connections/Backflow Prevention
  • DI Piping
  • Positive Attitude
  • Staff Motivation
  • Open to Learning

Examples of larger projects that I have estimated, bid and managed.

  • Medical vacuum package replacement- PHC Waukesha Memorial Hospital
  • Complete replacement or the high purity DI piping- ACL Central Lab at Aurora Advocate West Allis Memorial Hospital
  • Sewerage grinder replacement- PHC Waukesha Memorial Hospital
  • Tempered water to emergency showers- Materion Advanced Chemicals.
  • Scrubber Install and Ducting (LRG dia CPVC duct)- Materion Adavnced Chemicals.
  • Compressed air to microchip lines- Foxconn

Customers I have commonly worked for

  • Froedtert Menomonee Falls
  • Prohealth Hospitals and Clinics
  • Alter Trading (Miller Compressing)
  • MSOE
  • City of Milwaukee
  • Kohls Corporate
  • Standard Process
  • Astronautics

References

References available upon request.

Timeline

Plumbing Service Project Manager

JM Brennan
08.2019 - 09.2024

Plumbing Service Manager/Project Manager

Just Service Inc.
06.2008 - 08.2019

Journeyman Plumber

JM Brennan
03.2005 - 06.2008

Journeyman Plumber

Oak Creek Plumbing
03.2002 - 03.2005

Service Plumber

BLAU
11.1998 - 03.2002

High School Diploma -

Oak Creek High School

Journeyman Plumber -

Plumbers Local 75

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Randy Boknevitz