Randy Boknevitz
Milwaukee,WI
Summary
Dedicated employee with strong customer service skills and a broad industry knowledge. Im always open to learning and expanding my capabilities.
Overview
26
26
years of professional experience
Work History
Plumbing Service Project Manager
JM Brennan
Milwaukee, WI
08.2019 - 09.2024
- Served as the primary point of contact for customers.
- Perform site visits to look at potential work.
- Estimate work and create proposals.
- Handle projects in healthcare, commercial, and some industrial from $150 to $500,000.
- Generated work orders/jobs for approved work, ordered materials, and scheduled labor.
- Communicate information to the technicians.
- Ensure proper completion of jobs and verify customer expectations are met.
- Monitor and approve billing for my jobs.
- Address customer issues.
- Develop and maintained strong customer relationships.
- Support technicians with their needs and address any concerns.
- Log and track my sales and profitability.
Plumbing Service Manager/Project Manager
Just Service Inc.
Greendale, WI
06.2008 - 08.2019
- Served as the primary point of contact for customers.
- Perform site visits to look at potential work.
- Estimate work and create proposals.
- Handled projects from $150 to $300,000.
- Field Plumber until December 2013 then transferred to office.
- As a field plumber I worked primarily in healthcare and schools.
- Generated work orders/jobs for approved work, ordered materials, and scheduled labor.
- Communicate information to the technicians.
- Ensure proper completion of jobs and verify customer expectations are met.
- Monitor and approve billing for my jobs.
- Address customer issues.
- Develop and maintained strong customer relationships.
- Support technicians with their needs and address any concerns.
- Log and track my sales and profitability.
- Hire and adjust manpower.
- Approve timesheets.
- Perform reviews.
- Assist technicians with continuing education credits.
Journeyman Plumber
JM Brennan
Milwaukee, WI
03.2005 - 06.2008
- Started as a service and small project plumber in commercial and industrial settings.
- Worked the Falk rebuild in 2006/07.
- The last year and a half worked mainly as a service and small projects plumber in healthcare facilities.
- I became the lead plumber for many ProHealth and Wheaton facilities.
Journeyman Plumber
Oak Creek Plumbing
Oak Creek, WI
03.2002 - 03.2005
- Residential service plumber.
- Performed residential kitchen and bathroom remodels.
- Finished my apprenticeship at Oat Creek plumbing.
Service Plumber
BLAU
Milwaukee, WI
11.1998 - 03.2002
- Started my apprenticeship at Blau.
- Cleaned sewer and drains.
- Residential service plumber.
Education
High School Diploma -
Oak Creek High School
Oak Creek, WIJourneyman Plumber -
Plumbers Local 75
Milwaukee, WISkills
- Customer Service
- Estimating and Quoting
- Staff Motivation
- Technical Support
- Knowledgeable in Medical Gas Systems
- Cross Connections/Backflow Prevention
- DI Piping
- Positive Attitude
- Staff Motivation
- Open to Learning
Examples of larger projects that I have estimated, bid and managed.
- Medical vacuum package replacement- PHC Waukesha Memorial Hospital
- Complete replacement or the high purity DI piping- ACL Central Lab at Aurora Advocate West Allis Memorial Hospital
- Sewerage grinder replacement- PHC Waukesha Memorial Hospital
- Tempered water to emergency showers- Materion Advanced Chemicals.
- Scrubber Install and Ducting (LRG dia CPVC duct)- Materion Adavnced Chemicals.
- Compressed air to microchip lines- Foxconn
Customers I have commonly worked for
- Froedtert Menomonee Falls
- Prohealth Hospitals and Clinics
- Alter Trading (Miller Compressing)
- MSOE
- City of Milwaukee
- Kohls Corporate
- Standard Process
- Astronautics
References
References available upon request.
Timeline
Plumbing Service Project Manager
JM Brennan
08.2019 - 09.2024
Plumbing Service Manager/Project Manager
Just Service Inc.
06.2008 - 08.2019
Journeyman Plumber
JM Brennan
03.2005 - 06.2008
Journeyman Plumber
Oak Creek Plumbing
03.2002 - 03.2005
Service Plumber
BLAU
11.1998 - 03.2002
High School Diploma -
Oak Creek High School
Journeyman Plumber -
Plumbers Local 75