Randy Burton
Amarillo
Summary
Results-driven sales consultant with over 27 years of experience in customer relationship management and team collaboration. Excels in analyzing customer needs and driving sales opportunities, contributing to increased revenue and enhanced customer experiences. Results-driven Sales Consultant with expertise in customer relationship management and upselling techniques. Proven ability to enhance client engagement and drive revenue through effective communication and product knowledge.
Overview
27
27
years of professional experience
Work History
Sales Consultant
Southern Glazers Wines And Spirits
Amarillo
03.1998 - Current
- Developed strong relationships with clients to understand their needs and preferences.
- Presented product information and recommendations to enhance customer engagement.
- Trained new team members on company policies and customer service techniques.
- Assisted in resolving customer inquiries and complaints effectively and promptly.
- Analyzed customer needs and identified solutions to meet their requirements.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Provided detailed product information to customers, including features, prices, and availability.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Participated in regular training sessions on new products, services, and industry trends.
- Developed key customer relationships to increase sales.
- Replenished and arranged items to maintain appearance.
- Reset store displays for special events and seasonal merchandise changes.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Education
Some College (No Degree) -
Amarillo College
Amarillo, TXSkills
- Product knowledge
- Customer relationship management
- Upselling techniques
- Team collaboration
- Training and mentoring
- Time management
- Adaptability to change
- Effective communication
- Complaint resolution
- Sales strategy development
Affiliations
- i am a outdoor person who likes hunting and fishing. My passion is trapshooting.
Timeline
Sales Consultant
Southern Glazers Wines And Spirits
03.1998 - Current
Some College (No Degree) -
Amarillo College
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