Randy Collins
10800 Cibola Loop NW Apt 1058
Summary
Dedicated service specialist bringing resourcefulness and strong background combined with exceptional customer service and organizational skills. Approaches each service issue with analytical, level-headed approach to identify needs, resolve problems and maximize customer satisfaction.
Overview
9
9
years of professional experience
Work History
Election Service Specialist
Robis
Albuquerque
03.2016 - 11.2018
- Assisted customers with inquiries and provided accurate product information.
- Processed orders efficiently and ensured timely delivery to clients.
- Managed inventory levels and coordinated stock replenishment activities.
- Collaborated with team members to enhance customer service experiences.
- Maintained a clean and organized workspace for optimal operations.
- Developed and maintained positive relationships with customers through courteous interactions and prompt resolution of issues.
- Participated in team meetings regularly in order to share ideas or provide updates on progress towards goals.
- Developed strong customer relationships to encourage repeat business.
Concessions Worker
Century Rio 24
Albuquerque
02.2010 - 10.2010
- Prepared and served concessions to guests in a fast-paced environment.
- Guided customers in menu selections and accommodated special requests for personalized service.
- Operated cash registers and handled transactions efficiently.
- Addressed customer inquiries and concerns with friendly service to enhance guest satisfaction.
- Maintained cleanliness and organization of concession stands and equipment.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Tracked inventory levels and restocked supplies to maintain operational efficiency.
- Collaborated with team members to ensure smooth service operations.
- Followed safety protocols for food handling and sanitation practices.
Education
High School Diploma -
Window Rock High School
Fort Defiance, AZ05-1991
Skills
- Customer service
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Team collaboration
- Order processing
- Sales closing
- Service upselling
- Product knowledge
- Inventory management
- Cash handling
- Food safety compliance
- Critical thinking
- Reading comprehension
- Hospitality and accommodation
Timeline
Election Service Specialist
Robis
03.2016 - 11.2018
Concessions Worker
Century Rio 24
02.2010 - 10.2010
High School Diploma -
Window Rock High School