Randy Cox

• Maintain portfolio of commercial landscape clients on three major divisions: maintenance, enhancement, and snow removal.
• Build and strengthen long-lasting client relationships based on honesty, education, accurate pricing, and effective communication.
• Provide lasting and sustainable solutions to landscape challenges for wide variety of commercial landscape clients.
• Supervise day to day operations of between 8-10 crews of team members disbursed throughout service categories (maintenance, chemical, irrigation, enhancement).
• Assure completion of contracted services for clients within contractually obligated time frames.
• Daily accounting of time keeping, and allocation of materials used by hourly team members to ensure accurate payroll and proper job costing.
• Provide training for team members from entry level up to technicians, foreman, and new account managers.
• Effective management of purchasing for enhancement projects to ensure timely delivery of needed material and adherence to budget.
• Educate clients on both existing and new products and services to increase customer engagement and drive overall sales.
• Facilitate client satisfaction and renewed customer contracts as well as actively recruiting new business to accelerate growth.

Plant Healthcare Specialist

• Actively recruited new business by offering plant healthcare programs to existing clients using in Integrated Pest Management (IPM) approach, offering additional chemical applications and biological solutions in addition to mechanical practices already being offered in existing services.
• Provided detailed proposals to clients, accurately estimating both quantities of materials required and labor necessary for completion.
• Drove acquisition of new business by offering prospective clientele free pest diagnosis services.

Account Manager

• Maintained portfolio of commercial landscape maintenance clients for contracted services in landscape maintenance and snow removal.
• Assured quality service by addressing problems with service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on honesty, education, industry knowledge, and accurate pricing.
• Increased enhancement sales by proposing lasting and sustainable solutions to landscape challenges within provided budget.
• Scheduled services of 7-8 crews, mindful of timing of contracted services and coordination between divisions. Careful scheduling to ensure detrimental overlap of services does not occur.
• Managed, maintained, and serviced several large irrigation systems using staff of trained technicians, focusing on being effective water managers and good stewards of natural resources.
• Guided daily safety checks and weekly safety meetings with all field staff, maintaining accountability and adherence to company policy. Planned and rotated safety topics to seasonal situations.
• Managed daily accounting of time keeping for hourly team members to ensure accurate payroll.

Maintenance Supervisor

• Gained overall proficiency in turf care, pruning, irrigation, and weed control.
• Supervised landscape maintenance crew through seasonal landscape tasks including mowing, aeration, fertilization, weed control, pruning, and site cleanup within set budget of allocated man hours.
• Used heavy equipment to complete tasks safely including snow plows, dump trucks and trailers, sanders, skid steers, mowers, string trimmers, bladed edgers, aerators, power rakes, seeders, pruning shears, water pumps, power washers, and commercial spray rigs.

Chemical Application Manager

• Designed, implemented, and managed brand new in-house chemical application department from the ground up.
• Managed and oversaw all chemical applications including (but not limited to); pre-emergent and post-emergent weed control, turf and ornamental fertilization, insect control (both systemic and contact), fungal control, aquatic algae control, public health (mosquito) control, and outdoor vertebrate (rodent) control in accordance with Environmental Protection Agency regulations and strict adherence to Pesticide Applicator's Act of the Colorado Department of Agriculture.
• Scheduled and supervised operations of two teams of applicators for fertilization and weed control applications. Ensured safe operations of team members by proper wearing of protective personal equipment, observance of labeled application rates, and proper routine calibration of all equipment. Maintained a zero lost time incident safety record for the division.
• Maintained detailed records required by Colorado Department of Agriculture regarding pesticide applications and applicator training. Completed both classroom and onsite training of all technicians annually.
• Purchased, stored, and maintained inventory of regulated pesticides within defined guidelines set forth by Colorado Department of Agriculture.