Randy Garrett
Clinton,TN
Summary
Results-driven Professional with strong background in managing key client and channel relationships while driving business growth. Skilled in strategic planning, negotiation, and account management. Known for fostering team collaboration and adapting to evolving business needs. Expertise in customer retention, revenue optimization, and cross-functional coordination. Recognized for consistently achieving double-digit growth and developing scalable sales programs that enhance customer satisfaction and loyalty. Reliable, results-focused, and ready to deliver impactful outcomes.
Overview
28
28
years of professional experience
Work History
Senior Key Account Manager - Education (K-12 & Higher Education)
Samsung Electronics
Knoxville, TN
11.2021 - 01.2026
- Manage $45M+ annual territory, including strategic relationships with CIOs, IT Directors, Facility Directors, and academic administrators.
- Developed revenue growth through channel partners across a 12-state region while engaging with C level end users as well to further customer relationships.
- Achieved double digit revenue growth every year through targeted account strategy and reseller network expansion.
- Expanded new end-user customer accounts by 30% and reseller sales by 40% within a year.
Regional Business Manager - Education
ViewSonic Corporation
Knoxville, TN
08.2016 - 11.2021
- Drove double-digit territory growth in first year and sustained consistent annual increases.
- Developed strategic sales initiatives, strengthening relationships with educational institutions and resellers.
- Managed multi-state sales operations and collaborated with corporate teams to align business objectives.
- Developed OEM alliances to further project engagement and customer confidence in the products abilities.
K-12 / Higher Education Account Manager
PCS, Inc.
Knoxville, TN
07.2010 - 07.2016
- Managed IT and AV solutions sales across TN and KY, increasing territory revenue by 20%+ annually.
- Consulted with school districts and higher education IT leaders to implement technology solutions that improved operational efficiency and classroom engagement.
VP - Business Development
GAMA Network Solutions, LLC
Knoxville, TN
07.2009 - 07.2010
- Developed new revenue streams, pricing models, and bundled service offerings.
- Established vendor and partner relationships to expand technology solution offerings.
- Implemented account management processes to improve client retention and satisfaction.
Director of Sales
Direct I.S.
Knoxville, TN
06.2006 - 07.2008
- Directed sales strategy for education and healthcare IT and AV solutions, achieving consistent revenue growth.
- Partner with technology manufacturers (Samsung, ViewSonic, Promethean, HP, Dell, Lenovo, Aruba) to deliver innovative AV/IT solutions.
- Lead vendor and distribution collaborations for regional technology expo and marketing initiatives.
Assistant VP - Operations, Sales & Marketing
Enterprise TeleSolutions
Atlanta, GA
01.1998 - 03.2006
- Managed operations across 20+ field locations with a team of 150+, generating $50M+ annual revenue.
- Designed and executed sales and operations programs to improve account management and team performance.
- Created new revenue models and operational procedures, resulting in increased efficiency and customer satisfaction.
Education
Computer Science
Pellissippi State Technical Community College
High School - General Education
Karns High School
Skills
- Business Development
- Channel Partner Expansion
- C-Level Relationship Building
- Revenue Growth
- Sales Forecasting
- Managing Long Sale Cycles
- AV/IT & Technology Solutions Expertise
- Territory Management
Timeline
Senior Key Account Manager - Education (K-12 & Higher Education)
Samsung Electronics
11.2021 - 01.2026
Regional Business Manager - Education
ViewSonic Corporation
08.2016 - 11.2021
K-12 / Higher Education Account Manager
PCS, Inc.
07.2010 - 07.2016
VP - Business Development
GAMA Network Solutions, LLC
07.2009 - 07.2010
Director of Sales
Direct I.S.
06.2006 - 07.2008
Assistant VP - Operations, Sales & Marketing
Enterprise TeleSolutions
01.1998 - 03.2006
High School - General Education
Karns High School
Computer Science
Pellissippi State Technical Community College
Volunteer And Leadership
- Karns Football Club, President, Volunteer
- Valley Football League, Director
Spare Time Activities
- Hiking
- Kayaking
- Fishing
- Serving My Community
Awards
- ViewSonic Presidents Club
- 2017
- 2018
- 2019
- 2020
Education And Professional Development
- Pellissippi State Technical Community College, Computer Science
- Karns High School, General Education