Randy Hodges

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Identified opportunities to improve business process flows and productivity.
• Established performance goals for department and outlined processes for achievement.
• Identified issues with production, workforce, and material sourcing and implemented successful solutions.
• Employed optimal safety practices to reduce worksite complaints and hazards.
• Acquired space for renovations, planning and office expansion and handled overall project management.
• Resolved issues and recommended actions based on production and compliance reports.
• Evaluated product development strategies and prepared alternative approaches to goal achievement.
• Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
• Supported project management team for optimal performance.
• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
• Participated in monthly training on latest technology trends and products in industry.
• Developed strategy to combat increased competitive presence within territory.
• Developed in-depth knowledge of each client's business through research and regular on-site meetings.
• Established clear and competitive goals, growth roadmaps, and strategic business plans.

Investigate Critical Claims for product produced at all USSTP operations-work with drilling and completion personnel to secure data necessary to resolve downhole issues. Data includes IADC Reports, Completion Reports, Wireline Data, Frac Charts, etc.

Worked with Chemical and Physical Test Labs on specimen analysis during claims investigations.

Issued reports of claims analysis with follow-up visits to customers.

Visit rig operations to run casing strings and observe remedial efforts during casing string mishaps.

Initiated "Hold Orders" to any product found to be questionable with follow up inspections and remedial work if required.

Trade Show Representative

Lead Auditor

• Conducted load, stress and endurance tests using Testing string design programs
• Developed and deployed test load scripts
• Coordinated and monitored work of co-located and remote teams.
• Gathered and defined business and functional requirements for each program.
• Reviewed scalability, performance and load balancing of each application.
• Translated technical concepts and information into terms parties could easily comprehend.

Created well string designs

Investigated Common Customer and Critical Claims-worked with Drilling and Completion personnel gathering data

Worked with Physical Testing Labs both internal and third party during specimen analysis

Presented investigation reports to customers and end users

Authorized compensation to customers if warranted

Worked closely with production personnel to improve quality

Audited Tianjin, Wellspun and Tubocarineas alliance partners

Investigated and managed claims for alliance partners

Authorized debits against alliance accounts when claims resolutions were warranted

Visited rig operations to run casing strings and observe remedial efforts when required

Requested "Corrective Action" from Quality Control as required

• Monitored work procedures, work schedules and expedited workflow.
• Made technical suggestions regarding modifications to documentation, product performance and failure analysis.
• Prepared, checked, and coordinated documentation to support component design and application.
• Presented project information and status updates to customers and fielded concerns.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.

Managed 35-45 personnel

Wrote Lock-Out/Tag-Out procedures

Managed installation of Pipe Image Offline facility

Ordered all supplies

Scheduled employee shifts

Scheduled maintenance of facilities

Redesigned work areas to eliminate safety hazards

Certified ASTM TC1A level 2 UT, MP, EC