Terri Gear
Mogadore
Summary
Results-driven President of Operations with over 9 years of experience in overseeing multi-department management. Recognized for effective communication, operational guidance, and securing new business deals that contribute to sustained growth and profitability. Dynamic President of Operations with expertise in operational management, strategic planning, and effective communication. Proven track record in driving business strategy, enhancing customer acquisition, and leading multi-department teams to achieve significant revenue growth.
Overview
9
9
years of professional experience
Work History
President of Operations
World Chocolate Imc
Hartville
10.2016 - 12.2025
PROFESSIONAL EXPERIENCE President of Operations / Multi-Department Manager.
- Oversaw daily business operations, including human resources, payroll, accounts payable, and accounts receivable.
- Managed company documentation and reporting using Microsoft Word and QuickBooks.
- Secured new customers and successfully closed both major and small business deals.
- Supported the development and growth of multiple companies and chocolate brands.
- Served as an informal consultant, providing operational guidance to internal teams and external businesses.
- Maintained and supported mold department operations to ensure continuous production.
- Researched and sourced equipment and suppliers to meet the company and client budget requirements.
- Assisted in hands-on production, including chocolate making, molding, unmolding, packaging, and shipping.
- Managed shipping and receiving operations, and ensured accurate order fulfillment.
- Ordered and tracked all company supplies and materials.
- In charge of R & D, Hands on from start to finished product,
Education
Some College (No Degree) - Pre Req's And Nursing
Stark State College
Canton, OHSkills
- Operational management
- Budget analysis
- Contract negotiation
- Supply chain optimization
- Quality assurance
- Customer acquisition
- Market research
- Product development
- Vendor management
- Business strategy
- Team leadership
- Effective communication
- Time management
- Decision making
- Productivity optimization
- Conflict resolution
- Facilities management
- Workforce planning
- Organizational development
- Cross-functional coordination
- Data-driven decision making
- Operations management
- Logistics management
- Human resources management
- Innovation management
- Corporate communications
- Reliability
- Client relationship building
- Employee coaching
- Task prioritization
- Budgeting and forecasting
- Build revenue streams
- Mergers and acquisitions
- Community outreach
- Brand management
- People and culture
- Analytical and critical thinker
- International business
- Portfolio management
- Teamwork
- Process improvements
- Staff management
- Improve policies
- Financial administration
- Systems organization
- Sales growth
- Departmental coordination
- Relationship building
- Business administration
- Strategic planning and execution
- Project oversight
- Written communication
- Organizational skills
- Strategic business planning
- Transformative leadership
- Self motivation
- Crisis management
- Employee engagement
- Client relationship management
- Innovative and visionary
- Solution innovation
- Employee motivation and performance
- Industry partnership development
Timeline
President of Operations
World Chocolate Imc
10.2016 - 12.2025
Some College (No Degree) - Pre Req's And Nursing
Stark State College