James Gigantelli
Mar Display
Port St. Lucie
26
years of professional experience
Results-driven president of operations with a strong record of improving efficiency, quality control, and staff accountability. Experienced in purchasing, vendor negotiation, and strategic planning, with a focus on reducing costs, increasing productivity, and supporting long-term business growth.
Work History
President of Operations
25 Years 7 Months- Directed daily operations to align production, scheduling, and client delivery priorities.
- Implemented process improvements to strengthen quality control and turnaround efficiency.
- Standardized workflows across departments to improve consistency and reduce delays.
- Oversaw inventory, purchasing, and vendor coordination for display materials and components.
- Monitored job progress and resolved production bottlenecks before client impact.
- Led staff development, assigning responsibilities and reinforcing accountability across teams.
- Evaluated operational performance and adjusted procedures to support business growth.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Resolved issues and recommended actions based on production and compliance reports.
- Attended trade shows and client meetings, promoting brand, and building rapport with prospects.
- Implemented quality control measures across all departments, resulting in consistent high-quality products and services delivered to customers.
- Established strong relationships with vendors and suppliers to negotiate favorable contracts and pricing agreements.
- Led strategic planning efforts for company growth, resulting in increased market share and revenue generation.
- Increased overall company productivity by introducing innovative operational strategies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
President of Sales
25 Years 7 Months- Built executive relationships across retail, brand, and agency accounts to expand business opportunities.
- Directed sales strategy for display solutions, aligning client needs with production capabilities.
- Negotiated pricing, contracts, and terms to support profitable display programs.
- Led forecasting and pipeline reviews to prioritize high-value opportunities and close readiness.
Education
Bachelor of Science - Exercise Physiology
Skills
Operations management
Project management
Purchasing and planning
Sales management
Data-driven decision making
Organizational development
Operational efficiency
Productivity optimization
Facilities management
Customer service management
Customer relationship management
Customer relations
Excellent communication
Service management
Decision-making
Problem-solving abilities
Conflict resolution
Delegation
Goal setting
Teamwork
Reliability
Self motivation
Multitasking Abilities
Attention to detail
Interpersonal skills
Delegation
Sales management
Timeline
President of Operations
Mar Display
05.2001 - 12.2026Read More
President of Sales
Mar Display
05.2001 - 12.2026Read More
East Stroudsburg University of Pennsylvania
Bachelor of Science from Exercise Physiology
Read More