Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Randy Krupa

Brunswick,Maine

Summary

Dependable and accountable professional with extensive experience in crisis management and security settings. Skilled in de-escalation techniques, critical situation assessment, and effective report writing. Proven ability to maintain safety and security protocols while demonstrating empathy, compassion, and teamwork. Highly disciplined and reliable with experience in managing security operations and enforcing regulations within facilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CAP 2 Stocker

Walmart
Brunswick, ME
03.2023 - Current
  • Unloaded trucks containing shipments of new merchandise into backroom storage areas.
  • Assisted customers in locating desired items and carried out special orders when requested.
  • Transported merchandise from receiving area to sales floor using pallet jacks or carts.
  • Checked expiration dates on perishable goods such as dairy, meat, produce and frozen foods.
  • Rotated older stock items to the front while placing newer arrivals at the back.
  • Utilized ladders or step stools to reach upper shelves when stocking items.
  • Assisted customers with locating items on sales floor and in backroom storage areas.
  • Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
  • Collaborated with team members to divide workloads and meet established objectives.
  • Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
  • Increased efficiency through carefully planned workflow.

Security Officer

Long Creek Correctional Facility
09.2016 - 03.2023
  • Ensured the safety and well-being of 1-20+ juveniles of varying risk levels by conducting regular security checks, monitoring activities, and enforcing safety protocols across the facility.
  • Worked as part of a team of 10-20 staff members during night shifts to manage the entire facility, ensuring smooth operations and responding to emergent situations.
  • Managed crisis situations, such as physical altercations, staff assaults, and property damage, using de-escalation techniques. When necessary, employed CCG holds to protect individuals from harming themselves or others.
  • Reduced the frequency of violent incidents through consistent application of de-escalation techniques and conflict resolution strategies.
  • Developed and implemented individualized behavioral management strategies for high-risk juveniles, improving compliance with rehabilitative programs.
  • Through compassion and understanding, garnered a level of respect from the residents, creating a more stable and calm environment, which reduced altercations and ensured the safety of both low-risk residents and staff members
  • Collaborated with a multidisciplinary team, including psychologists, social workers, and educators, contributing to positive rehabilitation outcomes for residents.
  • Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
  • Provided counseling services to juvenile offenders to address behavioral issues.
  • Conducted frequent searches of cells and living areas for contraband materials and weapons.
  • Monitored security cameras throughout the facility to ensure safety of staff and inmates.
  • Responded promptly to emergency situations, such as fights or attempted escapes.
  • Coordinated with outside agencies regarding court hearings or other legal proceedings involving inmates.
  • Participated in regular training sessions related to policy changes or new procedures.
  • Provided guidance to new officers on proper protocol for dealing with juvenile offenders.
  • Organized weekly meetings with staff members to discuss any concerns or issues that had arisen during the week regarding inmate behavior or facility operations.
  • Performed basic first aid procedures when necessary due to injury or illness among inmates.
  • Completed daily reports.
  • Patrolled correctional facility to ensure it's clean, secure and maintained.
  • Inspected locks, window bars, doors, and security systems to support escape prevention.
  • Conducted fire, safety and sanitation inspections.
  • Guarded facility entrances to screen visitors.
  • Conducted investigations of crimes committed within prison.
  • Implemented defensive tactics and physical restraints to maintain safety and security of facility.

Automotive Department Associate

Walmart
01.2015 - 01.2016
  • Provided customer service in the automotive department, assisting customers with product selection and inquiries
  • Received multiple Associate of the Month awards for outstanding service and dedication

Sporting Goods Associate

Walmart
01.2013 - 01.2015
  • Assisted customers in the sporting goods department, offering expertise on various products and promoting a positive shopping experience
  • Recognized multiple times as Associate of the Month for exceptional performance and teamwork

Education

High School Diploma -

Medomak Valley High School

Skills

  • Conflict Resolution
  • Crisis Management
  • Behavioral Management
  • Communication Skills
  • Empathy and Compassion
  • Teamwork and Collaboration
  • Problem Solving
  • Patience and Resilience
  • Mentorship and Guidance
  • Cultural Sensitivity
  • Warehouse Safety
  • Heavy Lifting
  • Stress Tolerance
  • Warehouse Operations

Certification

  • CCG Trained
  • Pepper Spray Certified

Accomplishments

  • Multiple Associate of the Month Awards

Timeline

CAP 2 Stocker

Walmart
03.2023 - Current

Security Officer

Long Creek Correctional Facility
09.2016 - 03.2023

Automotive Department Associate

Walmart
01.2015 - 01.2016

Sporting Goods Associate

Walmart
01.2013 - 01.2015

High School Diploma -

Medomak Valley High School

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