Randy Letelier
Hamburg,NJ
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality. People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
11
11
years of professional experience
Work History
Team Lead
Walmart
Franklin, NJ
04.2024 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
Cashier
Walmart
Franklin, NJ
05.2017 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
Lumber Associate
Lowes Home Improvment
Newton, NJ
05.2021 - 08.2021
- Operated heavy machinery to saw and cut lumber into specified sizes.
- Maintained inventory of lumber stocks and reviewed orders for accuracy.
- Assisted customers with their lumber selection needs by providing expert advice.
- Loaded and unloaded lumber products from trucks onto loading docks.
- Inspected incoming shipments for damages and logged them into the database.
Cashier
ShopRite
Rockaway, NJ
03.2014 - 11.2016
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Education
Bachelor of Science - Criminal Justice
Berkeley College
Dover, NJ05-2019
Skills
- Production Monitoring
- Regulatory Compliance
- Work assignment delegation
- Trend tracking
- Schedule Management
- Performance monitoring
- Employee engagement
- Workplace Safety
- Coaching and Mentoring
- Performance Improvement
Languages
Spanish
Professional
English
Professional
References
References available upon request.
Timeline
Team Lead
Walmart
04.2024 - Current
Lumber Associate
Lowes Home Improvment
05.2021 - 08.2021
Cashier
Walmart
05.2017 - Current
Cashier
ShopRite
03.2014 - 11.2016
Bachelor of Science - Criminal Justice
Berkeley College