Randy Lilly
Credit Collections
Stockton,CA
Summary
Dynamic professional offers expertise in accounts receivable and collections. Proven success in mitigating financial risk through diligent collection efforts and quality customer service. Skilled in developing strategies to maximize collections and minimize bad debt and increase charge off recoveries.
Overview
27
27
years of professional experience
Work History
LOAN RECOVERY OFFICER
Bank Of Stockton
07.2018 - 07.2023
- Performed detailed investigations into client financial circumstances and negotiated repayment plans accordingly
- Strategic planning through forecasting and projections
- Adhered strictly to ethical codes of conduct when dealing with customers
- Skip Tracing
- Excellent relationship with several repossession companies
- Result Driven.
- Capable of working accounts from 30 days past due to charged off accounts
- Consistent results
COLLECTIONS SPECIALIST
Wells Fargo Dealer Services
05.1996 - 06.2018
- Monitored outstanding account balances and determined need for further collections action
- Generated invoices and sent out payment reminders
- Negotiated with customers to reach payment agreements.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Used skip tracing and other techniques to locate debtors.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
Education
ACCOUNTING/BUSINESS -
Kent State University
Skills
- Negotiations
- Recovery Specialist
- Loan Restructuring
- Skip Tracing
- Conflict Resolution
- Bankruptcy Knowledge
- Decision Making
- Repossession Coordination
- Fair Debt Collections Practices
Timeline
LOAN RECOVERY OFFICER
Bank Of Stockton
07.2018 - 07.2023
COLLECTIONS SPECIALIST
Wells Fargo Dealer Services
05.1996 - 06.2018
ACCOUNTING/BUSINESS -
Kent State University
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