Summary
Overview
Work History
Education
Skills
Certification
LANGUAGE COMPETENCIES
Timeline
Awards
Generic

Randy M. Banuelos

Escondido,CA

Summary

Community focused professional with 5+ years of experience in campus safety and public service combined with 2+ years of customer focused retail experience. Skilled in conflict resolution, patrol operations, and customer support, with proven ability to de-escalate situations, support victims, and foster a safe and equal environment for everyone. Recognized for teamwork, integrity, and dedication to service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Community Service Officer

Palomar College Police Department
01.2019 - Current
  • Provide escort services for students, staff, and visitors to enhance community safety and support relationship-based policing.
  • Patrol the Palomar campus areas (on foot, vehicle, and cart) to enforce campus regulations and maintain public safety.
  • Perform parking enforcement duties, including directing traffic, and issuing citations using digital equipment.
  • Provide all members of the college with assistance, including unlocking vehicles and performing jumpstart's, to support the Palomar college community.
  • Assist police officers with incident documentation, preparing reports for vandalism, and lost property.
  • Improved accessibility to police services for non-English speaking students by offering translation assistance.

Sales Associate

Staples
11.2017 - 02.2018
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each 8-hour shift.

Sales Associate, Technology Associate

Office Depot
01.2016 - 10.2017
  • Delivered professional customer service by addressing questions and resolving concerns promptly, maintaining a safe and positive environment for customers and staff.
  • Collaborated with a team of 5 members to manage high-volume situations and effectively de-escalate customer complaints.
  • Protected company assets through accurate cash handling, inventory control, and attention to security protocols.
  • Strengthened communication, problem-solving, and accountability skills while learning to follow company policies and procedures.

Education

Associate's Degree - Administration of Justice: Law Enforcement

Palomar College
San Marcos, CA
05-2024

Skills

  • Conflict resolution & De-escalation
  • Report writing & Documentation
  • Community engagement & Customer service
  • Problem solving & Decision making abilities
  • Excellent communication & Organizational skills
  • Time Management & Multitasking in high volume environments

Certification

  • PC 832 Training - October 2023

LANGUAGE COMPETENCIES

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Community Service Officer

Palomar College Police Department
01.2019 - Current

Sales Associate

Staples
11.2017 - 02.2018

Sales Associate, Technology Associate

Office Depot
01.2016 - 10.2017

Associate's Degree - Administration of Justice: Law Enforcement

Palomar College

Awards

  • Community Service Officer of The Year - Palomar College Police Department April 2020


  • Employee of The Month - Office Depot March 2016

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