Randy Morel
Elizabeth,NJ
Summary
Dynamic and results-driven manager with over 16 years of experience in leadership and operations management. Skilled in fostering positive work environments and building high-performing teams. Proven track record of resolving conflicts and operational challenges to drive business success. Adept at coordinating and monitoring operations across multiple departments, with expertise in customer relationship management and employee development.
Overview
21
21
years of professional experience
Work History
Manager
Praia da Rocha Jr Inc (Seafood Company)
02.2018 - 01.2023
- Managed operations, including order processing and quality control of the seafood being processed
- Oversaw overall production and logistics, organizing routes for drivers and scheduling their weekly tasks
- Conducted maintenance and minor repairs on company vehicles and equipment.
Manager
NYS Bronx Repair Shop
07.2014 - 02.2018
- Managed overall operations of the repair shop ,with 10 employees under my supervision.
- Conducted weekly fleet assessments to prioritize repairs and maintenance
- Optimized business strategies to enhance revenue and profitability
- Recruited, trained, and scheduled new employees
- Resolved escalated customer conflicts to ensure satisfaction and loyalty.
Master Technician
MasTec Advanced Technologies
09.2010 - 07.2014
- Investigated and resolved software bugs impacting customer systems
- Achieved 100% success rate in meeting demanding production goals
- Installed and repaired components, ensuring reliable equipment performance
- Provided technical support over the phone and in person.
Technician
Directv/AT&T
05.2010 - 04.2012
- Calibrated and maintained equipment to ensure optimal performance
- Planned and executed installations based on customer requirements
- Educated customers on system usage and additional services
- Diagnosed and resolved technical issues promptly.
Manager
Express Cleaner
09.2004 - 10.2009
- Directed daily operations and managed staff schedules and assignments
- Implemented performance-oriented strategies to exceed business goals
- Conducted training and retraining programs for staff development
- Ensured compliance with safety procedures and standards.
Lead Loader
NICE-PAK Products Inc
03.2002 - 10.2004
- Loaded and unloaded merchandise using equipment like forklifts and pallet jacks
- Collaborated with team members to optimize merchandise placement
- Maintained excellent attendance and reliability.
Education
Computer Science -
Bronx Community College
Bronx, NY03.2017
Specialized Training in Quickbooks -
AB Multi Services
New York, NY06.2014
Bachelor of Business Administration -
Universidad Tecnológica de Santiago (UTESA)
Santo Domingo, Dominican Republic09.2000
High School Diploma -
Centro Educativo Duarte
Santo Domingo, Dominican Republic07.1999
Skills
- Problem-solving
- Strong communication
- Mechanic (House Repairs, Electrical, Plumbing)
- CDL Class A with Tanker, Double, Triple, and Hazmat endorsements
- TWIC Card
Timeline
Manager
Praia da Rocha Jr Inc (Seafood Company)
02.2018 - 01.2023
Manager
NYS Bronx Repair Shop
07.2014 - 02.2018
Master Technician
MasTec Advanced Technologies
09.2010 - 07.2014
Technician
Directv/AT&T
05.2010 - 04.2012
Manager
Express Cleaner
09.2004 - 10.2009
Lead Loader
NICE-PAK Products Inc
03.2002 - 10.2004
Computer Science -
Bronx Community College
Specialized Training in Quickbooks -
AB Multi Services
Bachelor of Business Administration -
Universidad Tecnológica de Santiago (UTESA)
High School Diploma -
Centro Educativo Duarte
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