Randy Pleasant

Volunteered to get on-the-job training. Learning how to install security systems, as well as keep a network up and running.

• Provided technical support for user inquiries related to MIS applications and systems.
• Collaborated with IT staff members on projects related to new technology implementations.
• Assisted in the setup of computer systems, including hardware and software configuration.

• Resolved customer complaints professionally in accordance with company policy.
• Balanced daily transactions on a computerized point-of-sale system.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Trained new team members in cash register operation, stock procedures, and customer services.

• Managed product inventory by restocking shelves with new merchandise upon arrival in the storeroom.
• Provided excellent customer service by greeting customers warmly upon arrival in the department and responding promptly to inquiries about products or services offered.
• Received and inspected incoming produce shipments to ensure quality and quantity standards were met.
• Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.

• Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
• Participated in weekly team meetings to discuss current promotions, sales goals, new products.
• Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
• Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.

• Resolved customer complaints professionally in accordance with company policy.
• Followed company security procedures for handling large sums of money.
• Ensured accurate record-keeping for purchases while maintaining an organized and visually appealing checkout area; additionally, monitored supply levels and restocked as necessary.
• Performed other duties as assigned by management.