Proven to excel in fast-paced environments, I leveraged my strong work ethic and problem-solving skills at FirstService Residential to enhance guest satisfaction and improve operational efficiency. Skilled in facility maintenance and customer service, I significantly contributed to creating a welcoming, safe, and clean environment, showcasing my ability to meet and exceed employer expectations.
Overview
7
7
years of professional experience
Work History
Porter Relief
Firstservice Residential Co.
209-80 18th Ave Bayside Ny 11360
07.2017 - 09.2024
Communicated with coworkers and managers about completed duties.
Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Cleaned and organized building areas as required.
Maintained building exteriors for professional, clean presentation standards.
Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Performed cleaning and maintenance duties as directed.
Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
Maintained clean and safe lobby areas, contributing to welcoming environment for guests.
Enhanced security by vigilantly monitoring guest areas and reporting suspicious activities.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Cleaned walls and ceilings with special reach tools following regular schedule.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Responded immediately to calls from personnel to clean up spills and wet floors.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Warehouse Laborer
Liberty Coca-Cola Beverages
58-40 Borden Ave, Maspeth, NY 11378
09.2019 - 03.2024
Kept warehouse stations and equipment in good working order in line with OSHA
Loaded, unloaded, and moved material to and from storage and production areas.
Ensured safe work environment through consistent adherence to safety protocols and regulations.
Contributed to a more efficient workflow by maintaining clean and organized work areas, allowing for easier navigation within the warehouse.
Reduced product damage rates by following proper material handling techniques when transporting goods within the warehouse.
Ensured optimal resource allocation for various tasks by assessing workload requirements daily, assigning personnel accordingly.
Used forklifts and pallet jacks to relocate products.
Supported successful team performance with effective communication and collaboration during high-volume periods.
Increased accuracy in order fulfillment through meticulous attention to detail during the picking process.
Streamlined workflows for increased productivity across all warehouse operations while minimizing errors.