Randy Roa
San Lorenzo,CA
Summary
Adept at driving sales and enhancing customer relationships, my tenure at Cintas Corporation honed my problem-solving and teamwork abilities. Leveraging attention to detail and a consultative approach, I successfully upsold products, surpassing sales goals through strategic insights and exceptional service. My collaborative spirit and organizational skills consistently contributed to team efficiency and customer satisfaction. Experienced with building client relationships and providing exceptional service. Utilizes effective communication and problem-solving to meet customer needs. Track record of maintaining high customer satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Sales Service Representative
Cintas Corporation
04.2008 - 10.2024
- Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Answered in-depth questions about company offerings, service policies and benefits of each plan.
- Employed consultative techniques, using probing questions to overcome objections and close sales.
- Researched client requests to create best possible solutions for diverse needs.
- Stocked and merchandised products at route locations, keeping every vendor well-supplied with enough product to meet forecasted sales level.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Streamlined communication channels within the team, improving coordination and efficiency in achieving sales goals.
Education
High School Diploma -
Academy of Jesus
Manila, Phillipines Skills
- Attention to Detail
- Time Management
- Problem-solving skills
- Customer Service
- Teamwork and Collaboration
- Multitasking Abilities
- Calm and Professional Under Pressure
- Reliability
- Customer service excellence
- Organizational Skills
- Teamwork skills
- Relationship Building
Languages
Tagalog
Native or Bilingual
Timeline
Sales Service Representative
Cintas Corporation
04.2008 - 10.2024
High School Diploma -
Academy of Jesus
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