Randy Scoggins
Jr.
Plant City,FL
Summary
Hardworking professional skilled in different areas including managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in many different environments.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Fulfillment Center Associate
Amazon
Lakeland, FL
10.2021 - Current
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Unloaded deliveries from trucks in prompt fashion.
- Receive and put away inventory
- Get customer orders ready and pack them up
- Use scanners to read bar codes on products
- Troubleshoot problems
- View prompts on screens and follow the direction for some tasks
- Ensure product meets quality requirements
Overnight Stocker
Walmart
Plant City, FL
04.2014 - 08.2021
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted store customers and discussed needs.
- Unloaded deliveries from trucks in prompt fashion.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Crew Team Member
Wendys Restaurant
Winter Haven, FL
06.2012 - 01.2014
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Moved and stocked food products weighing up to 50 pounds.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Prepared salads, soups and sandwiches for customers.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
Crew Team Member
Burger King
Brandon, FL
01.2007 - 05.2012
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Recorded orders by answering customer questions and entering requests in system.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Collaborated with team members to complete orders.
- Supported great dining and meal experiences for guests.
- Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
Education
High School Diploma -
Lowndes High School
Valdosta, GA 08.2002 - 06.2005
Skills
Order Fulfillment
Strong Attention to Detail
Customer Relationships
Verbal and Written Communication
Safety Procedures
Shelving and Storage
Productivity and Time Management
Stocking and Replenishing
Merchandising and Display
Cleaning and Sanitizing
Motivated Team Player
Quick Learner
Order picking and processing
Safety and compliance
Product picking
Timeline
Fulfillment Center Associate
Amazon
10.2021 - Current
Overnight Stocker
Walmart
04.2014 - 08.2021
Crew Team Member
Wendys Restaurant
06.2012 - 01.2014
Crew Team Member
Burger King
01.2007 - 05.2012
High School Diploma -
Lowndes High School
08.2002 - 06.2005