RANDY SERVANT
Beloit,WI
Summary
Outgoing Warehouse Supervisor/Manager with +20 years of experience in warehouse and logistics management. Seeking full time Employment in a great work environment encouraging Challenges, and growth within. Resourceful Distribution Manager with excellent inventory management and supply chain optimization skills. Hardworking and organized with expertise in Training Forklift/Hazmat/Safety. Offering 20+ years of experience in Warehousing Industry.
Overview
20
20
years of professional experience
Work History
Distribution Supervisor
Generac Power Systems
01.2022 - Current
- Coordinates, supervises, and participates in daily work of Finished goods, Outbound and Inbound processes for Janesville Distribution Center
- Schedule daily workflow for employees
- 2-hour metric reporting to upper management
- Forklift training and observations
- Overcame challenging deadlines by prioritizing tasks effectively during peak seasons or unexpected surge in demand.
- Coordinated inbound shipments from suppliers to maintain adequate inventory levels without overstocking products.
- Optimized inventory management by conducting regular audits and updating tracking systems.
- Improved warehouse efficiency by implementing new distribution processes and procedures.
- Increased customer satisfaction rates through timely and accurate order fulfillment.
- Work with 3PL carrier that manages our Freight yard
- Shift change/hand-off reporting
- Work with transport coordinators for proper scheduling
- Work with Leads to support their needs and assist their development
- Fix/correct/problem solve in System to keep work flowing
- Meet with process improvement, Safety, and Operations to align all compliance
- Block/relocate/release all PQH called out by quality.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
- Scheduled employee shifts and managed time off requests, maintaining optimal staffing levels at all times.
- Managed team of warehouse employees, ensuring proper training and adherence to safety protocols.
- Conducted performance evaluations for direct reports, offering constructive feedback and opportunities for growth.
- Reduced order processing time with streamlined packing and shipping methods.
Warehouse Supervisor/Manager
Kerry Ingredients
09.2017 - 01.2022
- Coordinates, supervises, and participates in daily work of materials department, both Finished goods, and raw materials for Beloit Kerry Center
- Coach employees for current roles and future role development
- Align with Safety and Quality departments for process improvements and safety prevention.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits 3 times weekly to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained clean working environment by enforcing strict cleanliness standards throughout entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Mentored junior staff members to develop their skills in warehousing operations, fostering supportive work environment for professional growth.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
Warehouse Supervisor
Applied Engineering Solutions (for Kerry Ingredients)
06.2014 - 09.2017
- Same position as above.
- Handled day-to-day shipping and receiving overseeing more than 500 packages per day.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
Team Lead
Applied Engineering Solutions (for Kerry Ingredients)
06.2010 - 06.2014
- Assisted Supervisor in day to day needs and team orientation
- Tackled oncoming projects and assisted others with theirs
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as role model for team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Directed and supervised team of 8 engaged in picking and Process development.
Service Technician
Jack's Tire
06.2009 - 03.2010
- In-store and roadside tire removal, repair, or replacement for commercial vehicles and agricultural equipment.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards. Audit work area 2 times daily.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Adhered to safety protocols and policies to reduce workplace hazards.
Warehouse/Production Supervisor
Solideal Tire
07.2004 - 06.2009
- Oversaw daily production schedule of rim to tire press for Customers production needs (Nissan Forklift MFG).
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Boosted employee morale by fostering positive work environment, recognizing exceptional performance, and addressing concerns in timely manner.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Achieved on-time delivery of finished products through efficient coordination of resources and close monitoring of production progress against deadlines.
- Participated in strategic planning sessions with senior management to identify growth opportunities and align production capabilities with company objectives.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Improved production efficiency by implementing lean manufacturing processes and reducing waste in workplace.
- Implemented cost-saving measures by identifying opportunities for energy conservation and waste reduction throughout facility.
- Spearheaded employee development initiatives by conducting regular performance reviews, setting achievable goals, and providing support for professional growth opportunities.
- Managed inventory levels efficiently to ensure availability of raw materials for uninterrupted production runs while avoiding excess stockpiles.
- Coordinated with quality control teams to implement corrective actions in response to internal audits or customer complaints, ensuring continuous improvement of products and processes.
- Streamlined production workflows for increased throughput and reduced lead times with focus on continuous improvement initiatives.
- Collaborated with cross-functional teams such as engineering, quality assurance, and logistics to troubleshoot problems and implement effective solutions for process improvements.
- Managed team of 10 production associates, overseeing productive production processes and meeting all deadlines.
- Managed team of 4 production associates, overseeing productive production processes and meeting all deadlines.
- Managed team of 4 production associates, overseeing productive production processes and meeting all deadlines.
Education
GED -
Black Hawk Technical College
Janesville, WI02.2006
Skills
- Excel /Word/Outlook/Power Point Proficient
- Mapics/AS400
- SAP
- COUPA
- Forklift Operation
- Personnel Training and Development
- Continuous Improvement
- Process Improvement
- Shipping and receiving
- Warehousing Operations
- Warehouse Management
- Logistics Planning
- Quality Management
- Strategic Planning
- Safety Monitoring
- Inventory Management
- Quality Assurance
- Customer Needs Assessment
- Performance Evaluation
- Supplies inventory
- Supply chain distribution
- Logistics Coordination
- Lean principles
- Decision-Making
- Shift planning
Accomplishments
- Safety Committee Member
- Process Improvement Committee Member
- Forklift Trainer Certified
- Hazmat Certified DOT 49CFR/IATA
- UPS Hazmat Certification 49CFR/IATA
References
- WES EDGE, PERSONAL REFERENCE-FRIEND, 608-346-8075
- ADAM WYGAN, PROFESSIONAL REFERENCE-COWORKER, 608-754-1902
- ALLEN HARROLLE, PROFESSIONAL REFERENCE-FORMER SUPERVISOR, 815-978-0779
Timeline
Distribution Supervisor
Generac Power Systems
01.2022 - Current
Warehouse Supervisor/Manager
Kerry Ingredients
09.2017 - 01.2022
Warehouse Supervisor
Applied Engineering Solutions (for Kerry Ingredients)
06.2014 - 09.2017
Team Lead
Applied Engineering Solutions (for Kerry Ingredients)
06.2010 - 06.2014
Service Technician
Jack's Tire
06.2009 - 03.2010
Warehouse/Production Supervisor
Solideal Tire
07.2004 - 06.2009
GED -
Black Hawk Technical College
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