Randy Stargin Jr
Chattanooga,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Field Service Specialist
Chattanooga Housing Authority
Chattanooga, TN
06.2013 - Current
- Conducted regular inspections of field services equipment to ensure proper functioning.
- Mentored and trained new employees on processes, flow and safety procedures.
- Observed field safety protocols to prevent injuries and accidents.
- Handled telephone support calls to determine issues and provide solutions.
- Identified needs of customers promptly and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Planned and completed group projects, working smoothly with others.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
Senior Firefighter
Chattanooga Fire Department
Chattanooga, TN
08.1998 - 12.2023
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Controlled and extinguished fires using manual and power equipment.
- Reviewed incident reports, analyzed data and provided recommendations for corrective actions.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Collaborated with Hazmat to clean up chemical and oil spills.
- Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
- Performed pre-incident planning activities including site assessments and surveys.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Provided guidance to junior firefighters on safety procedures and protocols.
- Observed strict safety protocols to maintain personal and coworker safety.
- Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
- Responded to emergency calls, evaluated situations and took appropriate action.
- Trained continuously to maintain required physical fitness for demanding work.
- Responded to fire and safety-related emergency calls in local area.
- Performed maintenance on firefighting apparatus, vehicles, tools and equipment.
- Participated in public education activities such as school visits or fire station tours.
- Managed inventory levels of supplies such as hoses, ladders, extinguishers.
- Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Educated public on ways to prevent fires and fire damage.
- Prepared written reports summarizing investigations into causes of fires.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Brainerd High School
Chattanooga, TN05-1989
Some College (No Degree) - Business Administration And Management
Alabama A & M University
Normal, ALSkills
Timeline
Field Service Specialist
Chattanooga Housing Authority
06.2013 - Current
Senior Firefighter
Chattanooga Fire Department
08.1998 - 12.2023
High School Diploma -
Brainerd High School
Some College (No Degree) - Business Administration And Management
Alabama A & M University
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