Randy Theiss
Quinlan,TX
Summary
Dependable Technician experienced in installing, maintaining, and repairing systems and components. Ensured equipment safety and performance through thorough inspections and effective corrections. Contributed to team success by handling tasks efficiently and demonstrating strong analytical skills.
Overview
19
19
years of professional experience
Work History
Lead Facility Services Technician
Ameritech Facility Services
Ball Ground, Georgia
04.2020 - Current
- Responded promptly to service requests, effectively resolving facility issues to minimize downtime.
- Conducted routine inspections to ensure safety and compliance standards.
- Operated maintenance equipment for facility repairs and enhancements.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced faulty parts to restore equipment functionality.
- Maintained inventory of supplies to ensure timely availability for repair tasks.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Installed new components or replaced defective parts to restore functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Oversaw quality control processes to ensure product standards were met. and maintained a high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Followed safety practices to safeguard against injury and damage to property.
- Examined technical manuals to understand product operation requirements. and other documents related to product operation and maintenance requirements.
- Fulfilled scheduled appointments to provide timely service to clients. on time to drive quality service.
- Took measurements and evaluated dimensions of the surrounding area to correctly install new machinery.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Relayed important safety guidelines to clients to achieve a thorough understanding of new equipment.
Tow Truck Driver
Tyler boy wrecker services/ chubbs Towing
Balch Springs, Texas
01.2017 - 03.2019
- Operated tow trucks for emergency roadside assistance and vehicle recovery.
- Ensured compliance with safety regulations during towing and vehicle transport.
- Communicated effectively with dispatch and customers to coordinate service requests.
- Inspected vehicles for mechanical issues before towing to ensure safe transport.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Performed vehicle inspections prior to towing.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Maintained accurate records of vehicle tows and customer interactions daily.
- Maintained accurate records of all towing activities.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Evaluated chains to ensure safety and functionality during towing., cables, straps, and winches for proper operation and safety purposes.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Maintained safe driving habits to protect property and the general public on roadways.
- Managed equipment maintenance to ensure optimal performance of towing vehicles.
- Worked closely with other drivers, mechanics, tow operators during shifts.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Assisted with the loading and unloading of vehicles onto a tow truck.
- Assisted in training new drivers on operational procedures and safety protocols.
- Conducted regular maintenance checks including oil levels, brake fluid levels, air pressure levels in tires.
- Followed company policies and procedures related to health and safety guidelines.
- Updated job knowledge by participating in educational opportunities.
- Patrolled assigned areas in search of disabled vehicles requiring service.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
- Executed roadside repairs on disabled vehicles.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Worked well with dispatchers to communicate route and schedule changes.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Communicated effectively with dispatch and customers to coordinate service requests.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Followed a regular schedule of pickups for individual customers and groups.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Conducted daily DOT pre-trip inspections according to the set checklist.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
Independent Contractor
TTT Handyman services
Quinlan, Texas
07.2014 - 01.2017
- Provided general handyman services including repairs and installations.
- Collaborated with clients to assess needs and develop service plans.
- Utilized various tools and equipment for efficient project execution.
- Maintained safety standards while performing tasks in diverse environments.
- Coordinated scheduling and logistics for multiple service appointments.
- Managed inventory of supplies and tools for effective job completion.
- Communicated clearly with clients about project timelines and expectations.
- Managed quality control and maintained a high level of customer satisfaction.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Maintained relationships with existing customers while seeking new ones.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
Plumbers apprentice
K&N plumbing
Arlington, Tx
09.2007 - 07.2014
- Assisted experienced plumbers with installations and repairs of plumbing systems.
- Learned plumbing codes and regulations to support compliance in all tasks.
- Participated in training sessions to enhance skills in plumbing techniques and safety.
- Collaborated with team members on large projects for efficient workflow management.
- Conducted routine inspections of plumbing systems for leaks or damage detection.
- Identified and located required tools prior to starting each project.
- Worked closely with a skilled plumber to repair pipes and fixtures to provide safe water supply.
- Operated tools and equipment such as hand saws, pipe cutters, and drills on daily basis.
- Installed water and drainage systems for buildings and homes under a plumber’s supervision.
- Set up tools and equipment on job sites and kept work areas neat.
- Maintained neat and well-organized work sites by removing debris and sharp objects and cleaning up after shift.
- Arranged and transported supplies needed for individual plumbing jobs and unloaded the truck upon arrival.
- Adhere to established safety practices for work behaviors and equipment operation to prevent mishaps and accidents.
- Shadowed craft experts and supervisors to learn a wide range of simple and complex techniques.
- Shut off steam or other gases or liquids from pipes to conduct maintenance.
- Filled piping systems with water and air to test for leaks.
- Inspected installations to repair leaks and make adjustments to pipes.
- Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
- Cut diverse pipe sizes and lengths to prepare for installation.
- Verified and gathered measurements to determine proper piping sizes.
- Reviewed blueprints and building codes to determine details and procedures for the work.
- Cut openings in walls and floors to accommodate pipe and pipe fittings.
- Inspected installed systems using hydrostatic testing or pressure gauges.
- Installed automated controls to regulate pressure and volume in pipe systems.
- Inspected work sites for holes and damage.
- Installed supports from ceiling joists to secure pipes in place.
- Inspected worksites to determine the presence of obstructions, unsafe conditions, and crew errors.
- Estimated time and material costs to include in project plans.
- Welded piping using specialized techniques and computer-assisted fabrication.
- Performed rigging and forklift operations to maneuver parts and machinery.
- Modified piping systems with task-specific tools to complete preventive maintenance.
Education
Ford High School
Quinlan, TXSkills
- Facility inspections
- Safety compliance
- Equipment maintenance
- Machinery installation
- Troubleshooting techniques
- Troubleshooting and diagnosis
- Maintenance and repairs
- Repair services
- Quality assurance
- Inventory management
- Service coordination
- Customer management
- Commercial construction experience
- Construction management
- Assembly and production
- Vehicle inspection
- Job site cleanup
- Design principles
- Problem solving
- Critical thinking
- Effective communication skills
- Verbal and written communication
- Team collaboration
- Time management
- Work under pressure
- Deadline-oriented
- Workload management
- Workload management
Timeline
Lead Facility Services Technician
Ameritech Facility Services
04.2020 - Current
Tow Truck Driver
Tyler boy wrecker services/ chubbs Towing
01.2017 - 03.2019
Independent Contractor
TTT Handyman services
07.2014 - 01.2017
Plumbers apprentice
K&N plumbing
09.2007 - 07.2014
Ford High School