Randy Uken
Brandon,SD
Summary
Dynamic and results-driven professional with a proven track record at Nordstrom's Automotive Inc., excelling in customer relations and organizational management. Adept at fostering strong client connections and maintaining meticulous records, I bring a keen attention to detail and a commitment to exceeding expectations in every endeavor.
Overview
44
44
years of professional experience
Work History
Customer Sales Representative
Nordstrom's Automotive inc.
Garretson, South Dakota
02.2019 - 11.2025
- Facilitated smooth transactions by processing sales efficiently at the register.
- Trained new staff on sales techniques and customer service best practices.
- Maintained cleanliness and organization of the sales floor for optimal presentation.
- Developed relationships with existing customers through follow-up communications.
- Maintained an accurate database of customer information including contact details, purchase history, and preferences.
- Collaborated with other departments such as marketing, operations, and logistics to ensure successful delivery of products or services.
- Greeted customers upon arrival at the store and provided assistance as needed.
- Operated register, handled cash and processed credit card transactions.
Body Shop Assistant Manager
Graham Automotive
Sioux Falls, USA
01.2012 - 07.2018
- Maintained Work Flow, Scheduling repairs & parts inventory
- Working with major insurance companies with estimates for a timely repair
- Supervised work crew meeting timelines but keeping it fun.
- Managed scheduling and resource allocation to meet daily operational demands effectively.
- Oversaw inventory management, ensuring accurate tracking of supplies and materials.
Pickup and Delivery Contractor
UPS
Slayton, USA
01.2007 - 01.2012
- Responsible for timely delivery and pick-up of packages.
- CDL qualified with Doubles & Triples Endorsements and HazMat
- 5 Years Accident Free
Pickup & Delivery Contractor - Owner/Operator
Fed Ex Ground
Sioux Falls, USA
01.1996 - 01.2007
- Responsible for timely delivery and pick-up of packages.
- Maintained & expanded Customer base.
- Worked within guidelines of DOT (Department of Transportation)
- 11 Years Accident Free
Job Supervisor, Journeyman Painter
Bechtel Construction Company
San Clemente, USA
01.1989 - 01.1995
- Granted FBI security clearance within NRC (Nuclear Regulatory Commission) guidelines.
- Worked in radiological controlled areas.
- Supervised work crew.
- Responsible for daily progress Reports.
- Daily maintenance support for nuclear plant preservation.
Owner/Operator
Mission Truck & Trailer/Ryder Truck Rental
Oceanside, USA
01.1982 - 01.1988
- Established sole proprietorship with annual sales of $400.000.
- Secured, maintained and Established commercial accounts.
- Exceeded requirements of dealership guidelines within a Fortune 500 company's financial and legal stipulations.
- Cultivated military base to provide Truck rental services.
Education
CDL License Doubles & Triples Endorsement - Commericial Driving
United Parcel Service
Eagan, MN09-2007
Skills
- Customer service and relations
- Organizational management
- Attention to detail
- Follow-through
- Rapid learner
- Multitasking Abilities
- Time management
Accomplishments
- Customer Satisfaction Award, Audi, Volkswagen of American, Nationwide Insurance
- 2011
- 2012
- 100% Must Maintain Scores of 95% to be a Certified Repair Shop
- Fed Ex Ground
- 1996
- 1997
- 99.99% delivery service record. Ranked #1 in a 5 state area.
- Revenue Quota Buster, Ryder Truck Rental
- 1986
- 1987
- 1988
- Met and exceeded company's monthly quota for the year.
- Commitment to Excellence, Ryder Truck Rental
- Exceeded requirements of dealership guidelines
- Rookie of the Year, Ryder Truck Rental, 1986, #1 Dealer of San Diego County, first full year in business
Timeline
Customer Sales Representative
Nordstrom's Automotive inc.
02.2019 - 11.2025
Body Shop Assistant Manager
Graham Automotive
01.2012 - 07.2018
Pickup and Delivery Contractor
UPS
01.2007 - 01.2012
Pickup & Delivery Contractor - Owner/Operator
Fed Ex Ground
01.1996 - 01.2007
Job Supervisor, Journeyman Painter
Bechtel Construction Company
01.1989 - 01.1995
Owner/Operator
Mission Truck & Trailer/Ryder Truck Rental
01.1982 - 01.1988
CDL License Doubles & Triples Endorsement - Commericial Driving
United Parcel Service