Randy Vidal
Gilroy,CA
Summary
Dependable Food Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
12
12
years of professional experience
Work History
Restaurant Food Server
SINPO CORP
10.2011 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Cinema (Minor in Animation)
San Francisco State University
05.2022
Skills
- Order Taking
- Customer Service
- Positive Attitude
- Food Running
- Table Bussing
- High-Volume Dining
Timeline
Restaurant Food Server
SINPO CORP
10.2011 - 10.2023
Bachelor of Arts - Cinema (Minor in Animation)
San Francisco State University
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